{"id":1703636,"url":"https://alion.io/job/nexcess-sales-engineer-ii-2","title":"Sales Engineer II","company":{"id":2155317,"name":"Nexcess","domain":"nexcess.com","url":"https://alion.io/company/nexcess-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Magento","optional":false},{"name":"MariaDB","optional":false},{"name":"MySQL","optional":false},{"name":"PCI DSS","optional":false},{"name":"PHP-FPM","optional":false},{"name":"WooCommerce","optional":false},{"name":"WordPress","optional":false},{"name":"Kubernetes","optional":true},{"name":"PHP","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-08-17T20:59:50Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-14T10:48:56Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"About Nexcess\nNexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.\nOverview\nThe Sales Engineer II independently supports technical engagements for mid-market clients throughout the customer lifecycle: pre-sales and post. This role partners closely with Sales Executives and Account Managers to understand customer environments, conduct technical discovery, design cloud solutions that align with business objectives, and coach prospects and customers to the best solutions for their situation.\nSales Engineers are expected to operate with increasing autonomy, delivering tailored demonstrations, assisting with solution architecture, and supporting complex customer conversations. The role also contributes to internal enablement, process improvement, and knowledge sharing across the technical sales organization.\nCompensation: The compensation range for this role is between $150k-$175k OTE with a 75/25 base to commission split\nResponsibilities\nServe as the primary technical resource for customer engagements during the pre- and post-sales cycle, partnering with Account Executives and Account Managers to support solution positioning.\nConduct detailed technical discovery sessions to understand client environments, infrastructure challenges, and business requirements.\nDesign and position cloud infrastructure solutions aligned with customer technical and operational goals.\nDeliver customized product demonstrations, workshops, and scenario-based presentations.\nGuide prospects and customers through a structured decision-making process, especially when navigating multiple options or internal stakeholders.\nSupport development of Proof of Concepts (POCs) that demonstrate the value of the Digital Cloud solutions.\nAssist with designing hybrid digital hosting solutions to meet client environments and needs.\nCollaborate with Sales, Product, Implementation, and Customer Success teams to ensure accurate solution positioning and smooth transition to delivery teams.\nContribute to technical proposals and customer-facing solution documentation.\nCapture customer feedback, technical requirements, and competitive insights to help inform product and service improvements.\nSupport client enablement through architecture discussions, technical workshops, and knowledge transfer sessions.\nShare knowledge and provide informal guidance to junior Sales Engineers and sales team members.\nContribute to improvements in demo environments, internal tools, and sales workflows.\nMaintain current knowledge of emerging cloud technologies, infrastructure trends, and competitive solutions.\nWork in lockstep with product and engineering, providing feedback, insight, and guidance for product improvements and enhancements.\nPerform other duties as assigned.\nRequirements\nBachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.\n3+ years of experience in pre-sales engineering, solutions engineering, technical support, or a related technical role - ideally within web hosting, ecommerce platforms, or the WordPress/CMS ecosystem.\nStrong understanding of WordPress architecture and the managed hosting stack: web server/PHP-FPM, MySQL/MariaDB, caching layers, CDN, and DNS fundamentals.\nHands-on familiarity with ecommerce platforms - WooCommerce, Magento/Adobe Commerce, Shopware - including performance tuning, PCI considerations, and scaling for high-traffic events (e.g., BFCM).\nFamiliarity with vertical WordPress applications such as LMS/education tools (LearnDash), donation/nonprofit platforms (GiveWP), event management (The Events Calendar), and page builders/theme frameworks (Kadence, Elementor).\nUnderstanding of site performance and reliability practices: autoscaling, staging environments, backups, and page-speed/Core Web Vitals optimization.\nFamiliarity with web application security fundamentals: WAF, bot mitigation, SSL/TLS, and basic compliance considerations (PCI-DSS for commerce customers).\nComfort evaluating and scoping site migrations from other hosts (cPanel-based hosts, competitor managed WordPress platforms, etc.).\nExcellent communication and presentation skills, with particular strength translating technical concepts for non-technical, small-business decision-makers - often the actual buyer for this segment, not an enterprise IT department.\nExposure to AI-powered website building/optimization tools is a strong plus, given Digital Cloud's platform roadmap.\nRelevant WordPress, ecommerce platform (e.g., Adobe Commerce Developer), or hosting certifications are preferred but not required.\nGeneral cloud/virtualization familiarity (VPS, dedicated, cloud tiers) is a plus for understanding the infrastructure underneath; deep orchestration/IaC expertise (Kubernetes, Terraform) is not required for this role.\nDisclaimer:\nThis job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Nexcess reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.\nEqual Employment Opportunity Policy:\nNexcess is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.","description_format":"text","description_chars":6071,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Cloud Platforms (IaaS & PaaS)","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-10-02T14:07:22Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.51,"p_room":0.35,"age_days":57,"expected_fill_days":26,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/nexcess-sales-engineer-ii-2","json_url":"https://alion.io/job/nexcess-sales-engineer-ii-2.json","meta":{"generated_at":"2026-10-14T11:50:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14236,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2155317},"rest":"https://alion.io/mcp/rest/get_company?id=2155317"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnexcess-sales-engineer-ii-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnexcess-sales-engineer-ii-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnexcess-sales-engineer-ii-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nexcess-sales-engineer-ii-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnexcess-sales-engineer-ii-2"}]}