{"id":1142555,"url":"https://alion.io/job/next-job-abroad-danish-speaking-customer-support-advisor-insurance-claims-athens-greece","title":"Danish-speaking Customer Support Advisor - Insurance & Claims - Athens, Greece","company":{"id":678130,"name":"Next Job Abroad","domain":"nextjobabroad.com","url":"https://alion.io/company/nextjobabroad","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":58,"open_postings":524,"ghost_share":0.704,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-09-23T12:56:57Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T13:14:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Live abroad. Build experience. See where it takes you.\nThinking about spending a year abroad, but still want to gain experience that can actually strengthen your CV?\nWe're looking for Danish speakers to join an international customer support team in Athens, working with insurance, claims and device protection.\nYou don't need previous insurance experience. You'll receive full training and learn the role from the ground up.\nWhat You'll Do\nYou'll support customers with insurance and protection plans for electronics and other products.\nYour daily work will include:\nRegistering and managing insurance claims\nProviding updates on ongoing cases\nExplaining coverage, eligibility and next steps\nHelping customers with repairs and replacements\nHandling customer questions and complaints\nUpdating and documenting customer cases\nWorking with CRM and claims management systems\nFollowing procedures related to GDPR, data protection and compliance\nThe role combines customer service with practical claims and case management experience.\nWhat You'll Learn\nThis isn't just experience answering customer questions.\nYou'll gain practical knowledge in areas such as:\nInsurance and claims handling\nCase management\nComplaints handling\nGDPR and compliance\nCRM systems\nCustomer communication\nProblem-solving\nThese are transferable skills you can take into future roles within insurance, finance, customer operations and other international companies.\nRequirements\nYou:\nSpeak Danish fluently\nHave a good level of English\nHave completed high school or equivalent\nCommunicate clearly and enjoy helping people\nAre comfortable using computers and learning new systems\nAre organised and solution-oriented\nAre ready to live and work in Athens\nPrevious insurance experience is not required. Structured training and on-the-job learning are provided before you become fully operational.\nBenefits\nRelocation support to Greece\nFlight expenses covered\nHotel accommodation upon arrival\nSupport finding permanent accommodation\nCompetitive salary + two extra salaries per year\nPerformance-based bonus\nFully paid training\nHealthcare benefits\nCareer development opportunities\nFree online Greek language courses\nInternational work environment and social activities\nWork in Athens. Experience Greece.\nYou'll work on-site in Athens as part of an international team.\nOutside work, you get everything that comes with actually living in Greece rather than just visiting: Athens nightlife, Mediterranean food, beaches, weekend trips and Greek islands within reach.\nMaybe you're looking for a gap year. Maybe you want international experience. Maybe you're simply ready to try something completely different.\nEither way, you can come away with more than just a year abroad - you'll have new skills and international experience on your CV too.\nReady for Athens? Apply today.","description_format":"text","description_chars":2830,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false},{"language":"Danish","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Web Design","Security Compliance","Web Analytics"],"lifecycle":[{"event":"open","at":"2026-09-23T12:56:57Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/next-job-abroad-danish-speaking-customer-support-advisor-insurance-claims-athens-greece","json_url":"https://alion.io/job/next-job-abroad-danish-speaking-customer-support-advisor-insurance-claims-athens-greece.json","meta":{"generated_at":"2026-09-24T18:53:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}