{"id":1142556,"url":"https://alion.io/job/next-job-abroad-danish-speaking-smartwatch-customer-support-move-to-sofia-bulgaria","title":"Danish-speaking Smartwatch Customer Support - Move to Sofia, Bulgaria","company":{"id":678130,"name":"Next Job Abroad","domain":"nextjobabroad.com","url":"https://alion.io/company/nextjobabroad","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"C","score":58,"open_postings":524,"ghost_share":0.704,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":42000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T12:56:57Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T05:41:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"Into tech, apps and smart devices? Why not turn it into an international career - in Sofia?\nWe’re looking for Danish speakers ready to relocate to Bulgaria and join an international customer support team working with smartwatch and wearable technology.\nNo advanced tech experience is required. If you’re comfortable using smartphones, apps and everyday technology, you’ll receive the training you need.\nLive & Work in Sofia\nSofia combines big-city life with surprisingly easy access to nature. Grab a coffee downtown, finish your working day and you can be heading towards the mountains shortly afterwards.\nLiving in Sofia also means:\nAffordable rent and everyday expenses compared to Northern Europe\nRestaurants, cafés and nightlife without Nordic prices\nHot summers and snowy winters\nMountains, hiking and skiing just outside the city\nA growing international community\nYour Job - Smartwatch Customer Support\nYou’ll help customers get the most out of their smart devices and solve everyday questions about their smartwatch, apps and connected technology.\nYour daily tasks include:\nSupporting Danish-speaking customers via calls and tickets\nHelping with smartwatch features and everyday device use\nTroubleshooting connections, apps and settings\nGuiding customers through solutions step by step\nIdentifying recurring technical issues and reporting them internally\nWorking alongside an international support team\nYou’ll build practical experience in technical support, wearable technology, iOS, Android and digital customer experience - useful skills if you want to continue within tech or customer support.\nRequirements\nYou:\nSpeak Danish at B2 level or higher\nHave good English skills\nAre comfortable using smartphones and apps\nHave a basic understanding of iOS and Android\nEnjoy solving problems and helping people\nAre patient, friendly and willing to learn\nAre interested in living and working abroad\nPrevious technical support experience is a plus, but not required.\nBenefits\nOur client offers:\nFully paid training\nCompetitive salary\nFlexible working hour options\nAdditional health insurance\n50+ employee benefits and services to choose from\nInternational working environment\nContinuous training and support\nCareer development opportunities\nEmployee referral bonuses\nReady for Something New?\nMove to Sofia, gain international experience and build your skills in smart technology and technical customer support.\nBring your Danish and your interest in technology - we’ll help you take care of the rest.\nApply today and start your next chapter in Bulgaria.","description_format":"text","description_chars":2555,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Danish","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Watches","Smartwatches & Fitness Trackers","Security Compliance","Web Analytics"],"lifecycle":[{"event":"open","at":"2026-09-23T12:56:57Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/next-job-abroad-danish-speaking-smartwatch-customer-support-move-to-sofia-bulgaria","json_url":"https://alion.io/job/next-job-abroad-danish-speaking-smartwatch-customer-support-move-to-sofia-bulgaria.json","meta":{"generated_at":"2026-09-24T10:18:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}