{"id":3029565,"url":"https://alion.io/job/next-product-channel-manager","title":"Product Channel Manager","company":{"id":1758752,"name":"Next","domain":"next.co.uk","url":"https://alion.io/company/next-co-uk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":12,"ghost_share":0,"stale_share":0.167,"repost_share":0.083,"time_to_fill_p50_days":12,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leicester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":156000,"period":"year","method":"role_country_seniority_unknown","sample_n":270},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false}],"status":"live","first_seen_at":"2026-10-21T13:25:42Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T14:22:42Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We’re looking for a Product Channel Manager to join our eCommerce Developments team! Based from NEXT Head Office in Enderby, Leicestershire 4 days per week (with 1 day working from home).\nThe Role:\nAs the Product Channel Manager, you will own the Login, Registration & Delivery channel and will lead the strategy and execution of our authentication and delivery onboarding experience across a multi-client global platform. Your main objective is to drive customer success and conversion at the start of the purchase journey by streamlining account creation, sign in and delivery fulfilment selection.\nAs this is a leadership role, you will manage a team of 3 product professionals, ensuring our global onboarding journey and supporting tech infrastructure are localised, intuitive and optimised for high conversion.\nWhat You’ll Take On:\nProduct Strategy & Conversion\nDrive conversion across login, guest checkout and delivery selection by removing friction and resolving drop offs.\nEnhance delivery option presentation, slot availability and page load speeds to boost checkout success.\nLead A/B testing on registration layouts, guest flows and delivery UI to continuously improve conversion rates. \nData & Customer Insights\nUtilise funnel data and error categorisation to pinpoint user struggle points and prioritise high impact backlog items. \nLead an experimentation roadmap testing new registration layouts, guest checkout steps, and delivery selection UI options.\nPeople Management & Leadership\nDirect, coach and manage a team of 3 Product professionals, driving performance reviews and career progression.\nUpskill the team in user centric discovery, rapid prototyping and Conversion Rate Optimisation (CRO) best practices. \nFoster a high performance, customer focused culture centered on continuous journey improvement. \nStakeholder & Cross-Functional Alignment\nCollaborate with internal tech teams and external partners to align authentication and logistics infrastructure. \nPartner with Development and UX Design to build high performing, mobile first interfaces across diverse clients.\nWhat You’ll Bring:\nProven experience within a Product Manager position or an equivalent role. \nProven experience leading product strategy to optimise conversion funnels, onboarding journeys and checkout flows.\nStrong background in optimising authentication, guest checkout and fulfilment/delivery selection experiences. \nTrack record of managing, mentoring and upskilling Product teams.\nSkilled in funnel analytics, error tracking and executing A/B testing/experimentation roadmaps.\nUnderstanding of web performance optimisation (e.g. page load speeds) and mobile first interface design. \nExceptional ability to collaborate with engineering, UX design and external logistics partners.\nAdept at translating data insights and user struggle points into prioritised product roadmaps.\nExpertise in rapid prototyping, customer discovery and conversion rate optimisation best practices.","description_format":"text","description_chars":2973,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":3,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Technology","Apparel & Fashion Brands","Home 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