{"id":898196,"url":"https://alion.io/job/nextdc-end-user-compute-engineer","title":"End User Compute Engineer","company":{"id":49829,"name":"NEXTDC","domain":"nextdc.com","url":"https://alion.io/company/nextdc-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Windows","optional":false},{"name":"ITSM","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-14T08:10:59Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-04T22:12:40Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.\nWe are expanding our presence globally, including a new data centre in PJ, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.\nAt NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.\nWhere Cloud lives and AI thrives\nWe're looking for an End User Compute (EUC) Engineer to own the ongoing management, operations, and support of our EUE environment, making sure our people have the hardware, software, and support they need to do their best work. This is a highly autonomous role for someone who can independently assess technical problems, engage stakeholders to understand what they need, and design and deliver the right solution without close supervision.\nIn this role your responsibilities will include:\nManaging client computing environments, including physical hardware and virtual desktops, to optimise performance and uptime\nProviding on-site and remote technical support, independently diagnosing and resolving hardware, software, and network issues\nAdministering identity and access through Microsoft Entra ID\nAdministering Windows endpoint management via SCCM and Intune, enforcing compliance and security policies\nManaging device imaging, software deployment, OS patching, and endpoint security (Defender, BitLocker) across the fleet\nSupporting collaboration technology, including Microsoft Teams, Neat meeting room devices, and BrightSign digital signage\nEngaging directly with stakeholders to gather requirements and propose and implement solutions\nLeading the evaluation and rollout of new EUE technology, from hardware to virtual desktop setups\nThis opportunity will see you working with world leaders in our space. Join our Malaysian journey now and be an integral part of our ongoing success.\nMinimum 5 years' experience in EUC support and operations, with a proven ability to work autonomously and own outcomes end-to-end\nHands-on experience with Microsoft SCCM, Intune, Defender for Endpoint, and Entra ID\nStrong communication skills, confident engaging directly with end users and stakeholders\nMicrosoft certifications such as MD-102 or MS-102 highly desirable; CompTIA A+ a plus\nExperience supporting AV/collaboration technology (Teams, Neat, BrightSign) and ITSM platforms such as ServiceNow \nBachelor's degree in Information Technology, Computer Science, or a related field\nContact us today to find out more about the local opportunities we have available.\nSeize this exciting opportunity to join one of Asia’s fastest growing DC companies and play a key contributing role in the future of AI and the digital economy\nInclusive, diverse and values-driven working culture\nGreat opportunities to progress within our company (grow as we grow)\nOur mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.\nMake NEXTDC your next move.","description_format":"text","description_chars":3442,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-09-14T10:16:12Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.709,"p_room":0.55,"age_days":50,"expected_fill_days":36,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/nextdc-end-user-compute-engineer","json_url":"https://alion.io/job/nextdc-end-user-compute-engineer.json","meta":{"generated_at":"2026-11-05T00:05:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49829},"rest":"https://alion.io/mcp/rest/get_company?id=49829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnextdc-end-user-compute-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnextdc-end-user-compute-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnextdc-end-user-compute-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nextdc-end-user-compute-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnextdc-end-user-compute-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":898196}},{"tool":"search_jobs","arguments":{"company":"nextdc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":898196},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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