{"id":1554246,"url":"https://alion.io/job/nextiva-solutions-consultant","title":"Solutions Consultant","company":{"id":19497,"name":"Nextiva","domain":"nextiva.com","url":"https://alion.io/company/nextiva","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"HIPAA","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-30T19:22:59Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-06T19:28:45Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Redefine the future of customer experiences. One conversation at a time.\nAt Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.\nOur culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.\nIf you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.\nLocation: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.\nThe Solutions Consultant will focus on the technical sales of Nextiva’s solutions. This role serves as a key technical resource, requiring a deep understanding of Nextiva’s product offerings and their applications. The consultant will act as the technical lead throughout the sales process and will coordinate additional sales resources, including Product Subject Matter Experts, Account Management, Project Management, and Professional Services. \nResponsibilities \nLead business and technical discovery to uncover customer requirements, pain points, and success criteria \nDesign and deliver tailored product demonstrations \nFoster relationship with third-party vendors and partners to enhance solution offerings \nOwn proof-of-concept (POC) engagements, including scoping and success criteria \nRespond to RFPs/RFIs and security questionnaires \nPartner with Account Executive on account strategy and deal planning \nAct as the technical voice of the customer back to Product and Engineering \nHandle basic objection handling on architecture, security, and integrations \nStay up to date on new technologies, industry trends, security & compliance, business needs \nCross-Functional Collaboration \nMust be a compelling, passionate, and enthusiastic speaker \nProvide feedback to Product and Engineering based on customer feedback, competitor, and partner insights \nHelp standardize demo best practices, documentation, and reusable assets \nContribute to internal enablement by training sales teams on how to position and leverage demos effectively \nWork closely with the Services Delivery team to communicate and coordinate customer requirements and roadmaps \nFluent in English \nRequirements \n3-6 years in a pre-sales, sales engineering, or technical consulting role \nPreferred understanding of knowledge in technical areas such as (UCaaS, CCaaS, CRM, SIP, VOIP, AI, APIs, Automation Services) and common integration patterns (Workato, Redox..) \nAbility to present confidently to technical and business stakeholders \nFamiliarity with Nextiva's competitive landscape (e.g., RingCentral, Five9, Genesys, Zoom) \nFundamental knowledge of Python, JSON, HTML CSS, and JavaScript \nUse AI to enhance personal workflows, leverages multiple AI tools based on their strengths, identifies repetitive tasks for automation, and shares best practices to drive team growth \nDemonstrated ability to learn quickly, develop new processes, and adapt to new technology \nBonus would be knowledge in areas such as Data Security & Privacy (HIPAA, PCI, GDPR) \nBonus knowledge in Spanish or French \nBonus knowledge in Lucidchart, Google Dialogflow, Teams, WhatsApp, Google G-Suite \nTravel: up to 20% \nCore Competencies \nRight Attitude \nDriving Results \nCritical Thinker \nNextiva DNA (Core Competencies)\nNextiva’s most successful team members share common traits and behaviors:\nDrives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.\nCritical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.\nRight Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.\nTotal Rewards\nOur Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. \nOur compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. \nThe expected hiring range is $115,000 - $190,000 including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. \n Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage \n Insurance: Life, disability, and supplemental indemnity plans \n Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay\n Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA \n Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives \n Growth: Access to ongoing learning and development opportunities and career advancement \nAt Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! \nNextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. \n#LI-MS1 #LI-Remote\nFounded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.\nWant to see what life at Nextiva is all about? 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