{"id":1147120,"url":"https://alion.io/job/nextiva-staff-engineer-ai","title":"Staff Engineer AI","company":{"id":19497,"name":"Nextiva","domain":"nextiva.com","url":"https://alion.io/company/nextiva","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":96000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gemini","optional":false},{"name":"Python","optional":false},{"name":"AI Agents","optional":true},{"name":"Gmail","optional":true},{"name":"LLM","optional":true},{"name":"Telegram","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-09-23T15:44:10Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T18:37:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Redefine the future of customer experiences. One conversation at a time.\nAt Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.\nOur culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.\nIf you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.\nLocation: This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. \nIn-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. \nThe Staff Engineer - AI is a hands-on individual contributor role for an experienced engineer with deep technical expertise in Python, distributed systems, system design, and AI-powered applications. This role will play a key part in designing, building, and launching new AI capabilities while collaborating across Nextiva engineering teams and with external technology partners.\nAs a Staff Engineer, you will operate at the intersection of hands-on engineering, system design, and early-stage technical solutioning. You will take ownership of new capabilities from initial technical discussions through architecture, development, production readiness, and launch.\nThis is not an architecture-only role. We are looking for an engineer who stays close to the code, builds alongside the team, and can translate complex or ambiguous technical problems into scalable production solutions.\nYou will work on initiatives involving NextIQ, including collaboration with the Google Gemini team to bring capabilities developed within Nextiva into partner environments. You will also partner closely with Nextiva product and engineering teams in the U.S. and other locations, including teams working on NextOS, to extend NextIQ capabilities across the Nextiva ecosystem.\nThis role is ideal for an engineer who enjoys solving ambiguous problems, building new capabilities from the ground up, and taking end-to-end technical ownership while remaining a deeply hands-on individual contributor.\nWe are seeking a Staff Engineer - AI to accelerate Nextiva’s AI initiatives and help deliver exceptional customer experiences through a unified, modern platform powered by AI and automation.\nResponsibilities\nDesign, build, and launch scalable AI-focused engineering capabilities, services, and modules.\nOwn complex engineering initiatives end to end, from early-stage technical solutioning and system design through implementation, production readiness, and launch.\nRemain deeply hands-on with software development and contribute high-quality production code.\nBuild robust services and platforms using Python and strong distributed-systems engineering principles.\nLead and contribute to system design, architecture, and technical solutioning discussions across engineering teams.\nWork closely with the Google Gemini team on initiatives that bring NextIQ capabilities into Gemini and related partner experiences.\nCollaborate with external technology partners to integrate and extend Nextiva capabilities into their platforms and environments.\nPartner with U.S.-based and global Nextiva product and engineering teams on new AI initiatives.\nCollaborate with teams supporting NextOS to extend NextIQ capabilities across the broader Nextiva ecosystem.\nNavigate ambiguous, early-stage technical problems and translate them into practical, scalable engineering solutions.\nIdentify technical risks, trade-offs, and dependencies and drive decisions that enable teams to move quickly and effectively.\nEstablish strong engineering practices around scalability, reliability, observability, testing, and production readiness.\nTake accountability for successfully designing, building, launching, and evolving the capabilities you own.\nRequirements\nBasic Qualifications\n9 -15+ years of relevant software engineering experience, with significant hands-on experience designing, building, and delivering production software.\nDeep hands-on expertise in Python and modern software engineering practices.\nStrong system design and architecture capabilities.\nStrong experience designing and building distributed systems and scalable backend services.\nDemonstrated experience owning and launching complex software modules, services, or platform capabilities end to end.\nExperience taking technical initiatives from initial solutioning and design through development, production deployment, and launch.\nAbility and willingness to remain deeply hands-on with coding at the Staff Engineer level.\nExperience influencing architecture and technical direction across teams without relying on formal authority.\nAbility to evaluate technical trade-offs and make pragmatic engineering decisions in ambiguous environments.\nExperience working on new initiatives where requirements, architecture, and technical approaches may still be evolving.\nStrong collaboration skills and the ability to work effectively with internal engineering teams, product teams, and external technology partners.\nAbility to collaborate effectively with globally distributed teams, including regular partnership with teams based in the United States.\nPreferred Qualifications\nExperience operating as a Staff Engineer or equivalent senior individual contributor in a product or technology organization.\nExperience building new products, platforms, modules, or technical capabilities from the ground up.\nExperience combining system-level architecture responsibilities with significant hands-on implementation.\nExperience building or integrating AI/ML, generative AI, LLM, or agentic AI capabilities into production applications.\nExperience integrating applications with modern AI platforms, APIs, or foundation models.\nExperience collaborating directly with external technology partners on complex integrations.\nExperience working across globally distributed engineering organizations.\nExperience mentoring senior engineers and raising engineering standards through technical leadership and influence.\nAI & Modern Engineering Expectations\nUse AI-assisted engineering tools as part of day-to-day development to improve productivity and accelerate coding, debugging, testing, documentation, and engineering workflows.\nApply strong engineering judgment to AI-generated code and recommendations, including appropriate validation, testing, security review, and technical assessment.\nUnderstand how AI capabilities can be integrated into larger products, platforms, and partner environments while maintaining scalable and reliable system design.\nUnderstand the engineering considerations involved in taking AI-powered capabilities from experimentation to production.\nStay current with evolving generative AI, LLM, agentic AI, and AI-assisted software engineering practices and apply them where they improve engineering effectiveness or customer outcomes.\nContribute directly to AI initiatives involving NextIQ and partner environments such as Google Gemini.\nHelp establish engineering patterns and practices that enable Nextiva teams to build AI-powered capabilities safely, reliably, and at scale.\nAdditional Qualities\nStrong sense of ownership and accountability.\nComfortable operating in ambiguous environments and solving early-stage technical challenges.\nAble to move seamlessly between high-level system design and hands-on implementation.\nStrong problem-solving and technical decision-making skills.\nPragmatic approach to architecture and engineering trade-offs.\nCollaborative approach to working across engineering, product, and external partner teams.\nAbility to influence technical direction across teams as a senior individual contributor.\nAbility to take ownership of a capability through design, build, launch, and ongoing evolution.\nSelf-directed and comfortable operating with significant autonomy.\nNextiva DNA\nNextiva’s most successful team members share common traits and behaviors:\nDrives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.\nCritical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.\nRight Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.\nTotal Rewards\nAt Nextiva, our Total Rewards programs are designed to support the well-being, growth, and success of our employees.\nCompensation for this role will be determined based on factors including relevant skills, experience, qualifications, and the scope of the position. Nextiva strives to provide competitive compensation and benefits aligned with the local market.\nEligible employees in India have access to benefits and programs designed to support their health, well-being, professional development, and work-life balance, in accordance with Nextiva’s India policies and applicable local requirements.\nAt Nextiva, we're committed to creating an environment where employees can do their best work, continue developing their careers, and contribute to building the future of customer experience.\nNextiva DNA (Core Competencies)\nNextiva’s most successful team members share common traits and behaviors:\nDrives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.\nCritical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.\nRight Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.\nTotal Rewards\nOur Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.\nOur compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.\nMedical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and sec...","description_format":"text","description_chars":14652,"description_truncated":true,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Insurance coverage","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T15:47:15Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:3","win:early"],"computed_at":"2026-09-23T22:13:50Z"},"pay":null,"html_url":"https://alion.io/job/nextiva-staff-engineer-ai","json_url":"https://alion.io/job/nextiva-staff-engineer-ai.json","meta":{"generated_at":"2026-09-23T22:13:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}