{"id":471890,"url":"https://alion.io/job/nextlink-internet-field-installation-technician-2","title":"Field Installation Technician","company":{"id":179550,"name":"Nextlink Internet","domain":"nextlinkinternet.com","url":"https://alion.io/company/nextlink-internet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brenham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":18483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T02:05:34Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Company Overview\nWe are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.\nJob Summary:\nThe Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.\nEssential Functions:\nReasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.\nPerform site surveys for potential customers to evaluate serviceability.\nDiagnose customer problems at service calls and restore functional service to existing customers.\nInstall new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.\nPerform other duties as assigned\nSkills:\nMust be professional in dress, speech, and manner.\nAbility to work independently, using sound judgement principles.\nMust demonstrate a desire to learn, supported with a love for technology.\nMust pass a drug screening test and a criminal background check.\nMust be able to use tools to install equipment.\nEducation and Experience:\nHigh school diploma or GED equivalent required.\nWork Environment/Hazards:\nWorking in outdoor elements such as cold, hot, precipitation and wind\nWorking in elevated places such as towers\nPhysical Demands:\nFrequently moving, transporting, positioning objects of at least 60 pounds or more\nAscending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms\nMust be able to climb roof tops of all types and to perform job duties from high places.\nFrequently required to use hand and power tools\nMust have the ability to climb extended heights upwards of 200 feet\nEmployee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.\nWorking Hours/Days:\n40 hours minimum, flexible schedule\nOvertime as needed\nOn Call as needed\nAffirmative Action (AAP/EEO Statement):\nNextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\nDrug Free Workplace:\nNextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.\nJob Type: Full-time\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee discount\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nVision insurance\nAffirmative Action (AAP/EEO Statement):\nNextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\nDrug Free Workplace:\nNextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. 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