{"id":471892,"url":"https://alion.io/job/nextlink-internet-field-installation-technician-3","title":"Field Installation Technician","company":{"id":179550,"name":"Nextlink Internet","domain":"nextlinkinternet.com","url":"https://alion.io/company/nextlink-internet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":17090},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T02:20:38Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Company Overview\nWe are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.\nJob description:\nThe Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment.\nEssential Functions:\nReasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.\nPerform site surveys for potential customers to evaluate serviceability.\nDiagnose customer problems at service calls and restore functional service to existing customers.\nInstall new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.\nConfigure routers and customer computers for access to Internet services.\nPerform equipment upgrades for existing customers\nPerform other duties as assigned\nSkills:\nMust be professional in dress, speech, and manner.\nAbility to work independently, using sound judgement principles.\nMust demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.\nAbility to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.\nMust demonstrate a desire to learn, supported with a love for technology.\nMust pass a drug screening test, a criminal background check, have and maintain a valid DL with a safe/acceptable driving record in compliance with company policy.\nMust be able to use tools to install equipment.\nWork Environment/Hazards:\nWorking in outdoor elements such as cold, hot, precipitation and wind\nIn proximity of heavy machinery and moving vehicles\nModerate noise level\nUse of PPE\nPhysical Demands:\nFrequently moving, transporting, positioning objects of at least 60 pounds or more\nMust be able to climb roof tops of all types and to perform job duties from high places.\nMust be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly\nFrequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position\nFrequently required to use hand and power tools\nMust have the ability to climb extended heights upwards of 200 feet\nEmployee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.\nWorking Hours/Days:\n40 hours minimum\nOvertime as needed\nOn Call as needed\nAffirmative Action (AAP/EEO Statement):\nNextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\nDrug Free Workplace:\nNextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.\nJob Type: Full-time\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee discount\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nReferral program\nRetirement plan\nVision insurance\nAffirmative Action (AAP/EEO Statement):\nNextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\nDrug Free Workplace:\nNextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.","description_format":"text","description_chars":4388,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband","Fixed Wireless"],"lifecycle":[{"event":"open","at":"2026-09-06T13:33:17Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.305,"p_room":0.35,"age_days":50,"expected_fill_days":21,"reasons":["conf:3","wave","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nextlink-internet-field-installation-technician-3","json_url":"https://alion.io/job/nextlink-internet-field-installation-technician-3.json","meta":{"generated_at":"2026-10-15T20:48:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179550},"rest":"https://alion.io/mcp/rest/get_company?id=179550"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnextlink-internet-field-installation-technician-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnextlink-internet-field-installation-technician-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnextlink-internet-field-installation-technician-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nextlink-internet-field-installation-technician-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnextlink-internet-field-installation-technician-3"}]}