{"id":2544759,"url":"https://alion.io/job/nfp-business-analyst","title":"Business Analyst","company":{"id":2476261,"name":"NFP","domain":"nfp.co.uk","url":"https://alion.io/company/nfp-co-uk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bromsgrove, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"GDPR","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-14T16:31:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T07:36:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Posting Description\nWe’re hiring for a Business Analyst to support our growing Technology team!\nTo keep up with our growth in the UK and Ireland, we’re looking for a dedicated Business Analyst to serve as the functional expert within NFP’s technology team, working closely with business stakeholders to understand needs, shape requirements and support effective delivery. They will provide analytical support from the inception of each project, helping to shape the case, define business requirements and translate business needs into Business Requirement Specifications or user stories to support the development or modification of internally developed business systems.\nThe Business Analyst will maintain awareness of the regulatory, operational, and data protection obligations for financial services companies in the UK and Ireland. This includes ensuring that business requirements, process changes and system improvements consider customer outcomes, conduct risk, data protection, auditability, business continuity and appropriate controls. They will also support business readiness, adoption and post-implementation review to ensure delivered change achieves the intended business value.\nWe’re looking for someone with:\nStrong leadership skills, with the confidence to take ownership and work independently\nA strong customer focus, including ability to think in terms of customer experience\nA methodical and creative approach to problem solving\nExcellent verbal and written communication skills, including proficiency in explaining technical details in everyday terms to senior leaders and business partners within NFP\nThe ability to define acceptance criteria in a way that is concise and understandable to the delivery team\nThe skill to work independently and within a team to achieve objectives for the project\nStrong business insight, technical understanding, leadership capability and communication skills\nA solid understanding of business process mapping, data flows, controls and operational risk\nExperience with user stories, acceptance criteria, test planning and user acceptance testing\nExperience supporting system integrations, data migration and third-party platform implementations\nClear communication, working with our operational teams, developers, compliance, risk and external vendors\nFamiliarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365\nAn awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements\nAn ability to assess business value, prioritise contending demands and challenge requirements constructively\n3+ years of experience as a Business Analyst\nBachelor’s Degree or equivalent experience in appropriate field of study\nExperience in a software development environment\nDemonstrable experience with use case diagrams and process flow creation\nExperience handling multiple projects and demands with various priorities and deadlines\nExperience in product support in a professional setting strongly preferred\nPrevious experience working within the Insurance industry with systems such as Acturis and Open GI is desirable\nUsing these skills, you’ll be:\nUnderstanding business initiatives, strategic plans and platform architecture to support and influence project execution\nAssisting with defining project scope and collaborate with project partners to detail clear business requirements\nEvaluating how system changes may affect other projects, workflows, data, controls and reporting\nWorking with the business, technology teams and implementation partners to optimises, enhance and align processes across platforms\nSupporting product, integration, upgrade and sprint delivery activities\nEnsuring the as-is and to-be process flows for the team have been established and documented\nFacilitating discussions to elicit functional and technical requirements from collaborators\nSupporting/performing backlog refinement/grooming sessions, sprint planning and other agile delivery scrum meetings\nEngaging with business users at different levels to understand business needs, analyse and document business needs and their requirements\nUnderstanding and explain system features, benefits and limitations in the context of the business\nWorking with developers to refine requirements, taking into consideration technical constraints, dependencies and delivery considerations\nActing as the authority to clarify developer queries during the development phase and provide ongoing support to the business collaborators\nCreating release notes in coordination with the development team\nInfluencing business process improvements and contribute to the product roadmap\nUnderstanding and incorporating regulatory, compliance, data protection and audit requirements into business analysis activities, ensuring solutions are appropriate for a UK and Ireland financial services environment\nAnalysing data flows, data dependencies and reporting impacts across business systems, supporting data migration, reconciliation, validation and data quality improvement activities\nIdentifying operational risks, control gaps and manual workarounds within current processes, and work with stakeholders to design improved processes with clear ownership, controls and governance\nWorking optimally with stakeholders across the UK, Ireland and global technology teams, balancing local business requirements with wider platform strategy and delivery priorities\nWorking with third-party software providers, integration partners and internal technology teams to define requirements, assess change impacts, support testing and lead delivery through to implementation\nDefining acceptance criteria, test scenarios and user acceptance testing plans, supporting defect triage and ensuring business readiness ahead of release\nSupporting business readiness and adoption through user guidance, training input, communications, release notes and post-implementation benefit reviews\nSupporting product owners by shaping, prioritising and refining the backlog, ensuring user stories are clear, valuable, testable and aligned to business outcomes\nProactively find opportunities to simplify, automate or redesign business processes, including the proper use of workflow, reporting and AI-enabled tools to improve efficiency and user experience\nWe’re committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know - we’ll do our best to support you. Please email  for more on this.\nWho is NFP?\nWith over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas:\nInsurance (helping them manage key risks)\nHealth and safety (supporting them to create a safer workplace for their employees)\nEmployee benefits (helping them reward their people more effectively)\nHR, people and talent (supporting employers and their people to thrive through changes and challenges)\nWhat you’ll love about working here\nworking in a dynamic, fast-paced organisation in an exciting industry\nthe opportunity to do globally impactful work from day one\nlearning from industry and business line specialists with decades of experience\na huge variety of projects to work on and challenges to solve\nour People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being\na rich suite of employee benefits and out-of-work perks","description_format":"text","description_chars":7596,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-14T16:31:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nfp-business-analyst","json_url":"https://alion.io/job/nfp-business-analyst.json","meta":{"generated_at":"2026-10-15T11:40:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2476261},"rest":"https://alion.io/mcp/rest/get_company?id=2476261"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnfp-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnfp-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnfp-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nfp-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnfp-business-analyst"}]}