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This position must be able to demonstrate each of the job specific skills and abilities listed.\nMinimum Job Qualifications\nLicensure or other certifications:\nEducational Requirements: High School Diploma\nMinimum Experience: 2+ years experience supporting critical IT infrastructure in a highly available 24x7 environment, such as Desktop support or Field Service support. \nOther:\nPreferred Job Qualifications\nPreferred Licensure or other certifications:\nPreferred Educational Requirements:\nPreferred Experience:\nOther:\nJob Specific and Unique Knowledge, Skills and Abilities\nAbility to articulate technical expertise to peers\nAbility to collaborate with a team to build the best possible solution for customers\nBasic understanding of PC user experience\nExperience troubleshooting basic IT computer and/or network infrastructure\nEagerness and willingness to pursue continual education to foster personal growth\nEssential Tasks and Responsibilities\nOrder/repair replacement equipment and supplies and prepare requisition forms for new/replacement equipment\nPerform basic problem isolation within the network infrastructure and applications\nCreates technical documentation for infrastructure solutions\nEnsure the security of the system by driving standards and policies across all applicable technology towers\nAssist with new network infrastructure and applications deployment\nCoordinate and collaborate with vendors on repair and maintenance of various network systems and their components\nAssists Network Engineers with projects and deployments\nResponsible for the day-to-day operations of all network services and systems\nResponsible for collaborating with Field Services team, Communication Systems team, and Facilities team on cabling and IDF management\nAnd all other duties as assigned by the Unified Communications Manager and/or the IT Network & Telecommunications Supervisor\nPhysical Demands\nWeight Lifted: Up to 50 lbs, Frequently 31-65% of time\nWeight Carried: Up to 50 lbs, Frequently 31-65% of time\nVision: Heavy, Constantly 66-100% of time\nKneeling/Stooping/Bending: Frequently 31-65%\nStanding/Walking: Frequently 31-65%\nPushing/Pulling: Frequently 31-65%\nIntensity of Work: Constantly 66-100%\nJob Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving\nWorking at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.\n NGHS: Opportunities start here.\nNortheast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or 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