{"id":817871,"url":"https://alion.io/job/nhcc-care-management-supervisor","title":"Care Management Supervisor","company":{"id":695012,"name":"New Horizon Counseling Center","domain":"nhcc.us","url":"https://alion.io/company/nhcc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hempstead, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-19T20:05:13Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-11-11T09:17:41Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"Care Management Supervisor\nNew Horizon Counseling Center | Nassau County, NY\nFull-Time | $65,000-$70,000 per year\nLead a Team. Support Your Staff. Make a Difference in the Community.\nAre you an experienced care manager or supervisor who wants to make a meaningful impact while helping other professionals grow?\nNew Horizon Counseling Center is looking for a Unit Supervisor to lead a team of Health Home Care Managers serving clients throughout Nassau and Suffolk Counties.\nThis is an opportunity for someone who enjoys both leadership and direct client engagement. You’ll supervise and mentor care managers, provide guidance on complex cases, and remain connected to the clients and communities we serve.\nOur clients include individuals living with Serious Mental Illness (SMI), Substance Use Disorders, frequent hospitalizations, and housing instability, including individuals residing in shelters.\nIf you are a strong communicator, a supportive leader, and someone who is comfortable getting out into the community-not just sitting behind a desk-we'd like to hear from you.\nWhat You'll Do\nLead & Mentor a Team\nSupervise and support a team of Care Managers.\nProvide regular individual and team supervision.\nCoach staff through challenging cases and professional situations.\nConduct case reviews and help staff develop effective interventions and care plans.\nSupport staff development, training, and performance.\nHelp staff navigate high-risk situations, safety planning, and incident reporting.\nStay Connected to Clients\nParticipate in community-based client visits throughout Nassau and Suffolk.\nVisit clients in homes, shelters, hospitals, and other community settings.\nHelp ensure clients receive appropriate follow-up after ER visits and hospitalizations.\nAdvocate for clients and help address barriers to care.\nMonitor client satisfaction and ensure services are meeting client needs.\nKeep the Team Organized & Accountable\nReview progress notes, assessments, and care plans.\nMaintain quality documentation in the EHR.\nManage staff schedules, caseload assignments, and documentation.\nEnsure compliance with Health Home policies and clinical standards.\nUse Outlook, Word, Excel, and other systems for communication and reporting.\nBuild Community Partnerships\nCollaborate with shelters, hospitals, healthcare providers, and social service organizations.\nStrengthen relationships with community partners.\nAssist with crisis intervention and client advocacy when needed.\nWhat We're Looking For\nRequired:\nBachelor's degree in Social Work, Psychology, Sociology, Education, Nursing, Human Services, Healthcare Management, or a related field. Master's degree strongly preferred.\nAt least 3 years of experience in case management, care coordination, or a related field.\nExperience working with individuals with SMI and/or individuals experiencing homelessness or housing instability.\nStrong communication, organization, leadership, and problem-solving skills.\nAbility to work independently while collaborating effectively with a team.\nComfortable traveling throughout Nassau and Suffolk for client and staff support.\nPreferred:\nExperience with Health Home Care Management.\nExperience working with shelters, hospitals, behavioral health providers, or community-based organizations.\nWhy Join New Horizon?\nYou won't be stuck behind a desk all day.\nThis position gives you the opportunity to combine leadership, clinical support, and meaningful community work. You'll have the ability to influence the quality of care clients receive while helping a team of care managers become stronger professionals.\nWe Offer:\n$65,000-$ 70,000 annual salary\nFull-time, salaried position\nMedical, dental, and vision benefits\nPaid vacation, sick time, and holidays\nSupportive and collaborative work environment\nProfessional development and training opportunities\nFlexible scheduling within the needs of the program\nOpportunity for professional growth\nThis Role May Be a Great Fit If You…\nAre ready to take the next step from Care Manager to Supervisor.\nAlready supervise staff and want a more hands-on leadership role.\nEnjoy mentoring and developing other professionals.\nHave strong experience with complex behavioral health or high-need populations.\nDon't mind getting into the community and meeting clients where they are.\nWant your work to have a direct impact on vulnerable New Yorkers.\nReady to Make an Impact?\nIf you're a compassionate leader who knows care management and wants to help both clients and staff succeed, we'd love to hear from you.\nSend us your resume to be considered.\nCome join a team where your leadership can make a difference- one client, one care manager, and one community at a time.","description_format":"text","description_chars":4689,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Psychiatric Care"],"lifecycle":[{"event":"open","at":"2026-09-12T11:56:33Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.476,"p_room":0.28,"age_days":83,"expected_fill_days":30,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/nhcc-care-management-supervisor","json_url":"https://alion.io/job/nhcc-care-management-supervisor.json","meta":{"generated_at":"2026-11-11T11:58:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21144,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695012},"rest":"https://alion.io/mcp/rest/get_company?id=695012"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnhcc-care-management-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnhcc-care-management-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnhcc-care-management-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nhcc-care-management-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnhcc-care-management-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":817871}},{"tool":"search_jobs","arguments":{"company":"nhcc.us","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":817871},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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