{"id":4283187,"url":"https://alion.io/job/nhl-program-coordinator-sensplex-contract","title":"Program Coordinator, Sensplex (Contract)","company":{"id":18480,"name":"nhl","domain":"nhl.com","url":"https://alion.io/company/nhl","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43500,"max":66600,"currency":"CAD","period":"year","gross":null,"usd_annual":46695},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-13T21:00:17Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:00:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Opportunity\nThe Sensplex Facilities are seeking a skilled and motivated professional to join our Programs team as a Program Coordinator. Reporting to the Senior Manager, Program Operations at the Bell Sensplex, the Program Coordinator is responsible for researching, developing, planning, organizing, marketing, executing, evaluating and reporting on world-class programs and events held at or on behalf of Capital Sports Management Inc. (“CSMI”), at the Sensplex facilities. The coordinator is responsible for delivering outstanding customer service and ensuring all part-time team members involved in the execution of CSMI programs do the same.\nThis position will be based primarily out of the Bell Sensplex (Ottawa West), however will involve regular time spent at other CSMI-managed facilities (including the Richcraft Sensplex & Cavanagh Sensplex).\nEmployment Type\nThis is a full-time contractposition until March 31, 2027.\nMain Responsibilities\nThe coordinator is responsible for developing, marketing, actively selling, and successfully operating programs for CSMI which include (but are not limited to)Youth spring & summer leagues as the main contact for the west league\nMinor hockey and adult tournaments\nYouth summer hockey camps and clinics\n\nEvent coordinator for world-class youth and adult hockey tournaments, including but not limited to all recruitment, marketing, prize coordinator, staffing and event execution/supervision, as per event budgets.\nIn addition, the coordinator will identify and pursue opportunities other than those listed above for CSMI\nBuild & manage relationships with program clients\nPreparation of schedules for programs and leagues\nResponsible for ensuring that all aspects of programs are professionally executed\nResponsible for ensuring registration targets for all programs are exceeded using a creative and hard-working approach\nExecute program marketing plans and assist with the development of these plans\nResponsible for delivering outstanding customer service and responding to all program inquiries in a timely fashion and as per company policies\nAttend third party events or locations with the goal of promoting CSMI-run programs\nDevelop and deliver presentations to large groups (including minor hockey coaches and executives)\nResponsible for payment collection for all programs\nResponsible for the hiring & continuous training, coaching/mentoring & evaluation of part-time staff\nResponsible for scheduling of program part-time staff (instructors, counselors, registration desk, etc.)\nDealing with parents, coaches, and hockey executives on a regular basis\nManage content of related program pages on CSMI websites\nPre & post program communication (written & oral) with all clients including phone, email and in-person\nEnsure relevant information is communicated in an accurate and timely fashion to all program participants\nMaintain program files for waivers, and program-related revenue and expense back-up\nSupervise part-time employees, interns, and coop students as required\nServe on interdepartmental committees as requested or required\nRegularly assist with the execution, planning and marketing of CSMI run hockey tournaments.\nResponsible for following policies & procedures set out by programs department management and the Senators Sports & Entertainment group of companies, and for ensuring all part-time team members do the same (including Occupational Health & Safety related)\nOther duties as requested by the Manager, Tournaments or Senior Manager, Program Operations.\nQualifications (what we look for)\nUniversity Degree or College Diploma in a sports or business-related field\nMust have an intimate knowledge and understanding of the game of ice hockey\nExcellent written and oral communication skills (written communication competency test may be required during application process)\nKnowledge of and experience with youth programming\nMinimum of two years customer service experience (education in this area is an asset)\nPrevious experience in event or program planning & executing\nMust be proficient with MS Office applications (Excel, Word, Outlook) with special emphasis on MS Excel\nBilingualism is an asset (English and French)\nExcellent supervisory skills & relevant experience\nMust be a team player\nVery strong work ethic\nAbility to work under pressure situations and deal with difficult people on a regular basis\nAbility to meet tight deadlines\nMust hold a valid driver’s license and have own means of transportation\nMust be available to work evenings, as well as some weekends and holidays\nWho We Are\nThe Sensplex Facilities, an affiliate of the Ottawa Senators Hockey Club, are Ottawa’s premier destinations for hockey, sports, and community events. Our three state-of-the-art locations, Bell Sensplex, Richcraft Sensplex, and Cavanagh Sensplex, serves as hubs for athletes, teams, and families looking for top-tier ice surface, fieldhouse, training programs and recreational opportunities.\nWhat We Offer\nEmployees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.\nThis role falls within a base salary range of $43,500-$66,600 annually, pro-rated to term, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.\nApplication Deadline:\nNovember 18, 2026, 5:00 pm\nWe would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.\n\nSenators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.\nSSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.\nSSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.\n\nTo all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.","description_format":"text","description_chars":7172,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Organizations"],"lifecycle":[{"event":"open","at":"2026-11-13T21:00:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T21:42:03Z"},"pay":{"stated_usd_annual":46695,"is_top_pay":false},"html_url":"https://alion.io/job/nhl-program-coordinator-sensplex-contract","json_url":"https://alion.io/job/nhl-program-coordinator-sensplex-contract.json","meta":{"generated_at":"2026-11-13T21:42:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43303,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18480},"rest":"https://alion.io/mcp/rest/get_company?id=18480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnhl-program-coordinator-sensplex-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnhl-program-coordinator-sensplex-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnhl-program-coordinator-sensplex-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nhl-program-coordinator-sensplex-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnhl-program-coordinator-sensplex-contract"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4283187}},{"tool":"search_jobs","arguments":{"company":"nhl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4283187},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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