{"id":3861057,"url":"https://alion.io/job/nhpri-org-configuration-quality-analyst","title":"Configuration Quality Analyst","company":{"id":2505995,"name":"NHPRI.org","domain":"nhpri.org","url":"https://alion.io/company/nhpri","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-06T09:25:25Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T17:40:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Configuration Quality Analyst is responsible for ensuring the accuracy, completeness, compliance, and quality of system configuration activities performed by the Configuration Services team. This position conducts detailed quality reviews and audits of configuration changes, validates testing and documentation, identifies trends and opportunities for process improvement, and ensures adherence to established standards, policies, and regulatory requirements.\nThis role serves as an independent quality resource by evaluating configuration deliverables, providing feedback and coaching, supporting root cause analysis efforts, and promoting continuous improvement across configuration processes. The position requires strong analytical and problem-solving skills, attention to detail, sound judgment, and the ability to collaborate effectively with cross-functional teams while maintaining objectivity and quality standards.\nDuties and Responsibilities\nThe duties for this position include, but are not limited to the following items:\nPerform comprehensive quality reviews of configuration work completed by Configuration Team \nAudit configuration changes to ensure compliance with approved business requirements, technical specifications, organizational standards, and regulatory requirements. \nReview supporting documentation, test evidence, and change control records for completeness and accuracy. \nValidate benefit plan configuration, adjudication rules, and related configuration updates prior to production implementation. \nEvaluate unit testing results, positive and negative testing outcomes, and regression testing documentation for quality and completeness. \nEnsure Configuration Control Framework documentation is completed accurately and consistently. \nVerify production turnover packages and post-production validation activities meet established standards. \nConduct periodic audits of configuration processes and deliverables to identify risks, gaps, and improvement opportunities.\nDevelop, maintain, and report quality metrics, scorecards, trends, and key performance indicators. \nIdentify opportunities to improve efficiency, consistency, and accuracy across configuration processes. \nPartner with Configuration Management Analysts, Business Analysts, and Testing teams to strengthen quality controls. \nFacilitate periodic reviews of standard operating procedures to ensure alignment with current business practices. \nSupport annual audits of documented business processes and configuration procedures.\nProvide constructive feedback regarding audit findings and quality concerns. \nPartner with management to identify training and coaching opportunities. \nServe as a subject matter expert regarding configuration quality standards and best practices. \nAssist in root cause analysis efforts involving configuration defects or production issues.\nReview configuration promotion activities for HealthRules, Burgess Source, and other applicable systems. \nPerform other duties as assigned.\nQualifications\nQualifications\nRequired:\nAssociate's degree and/or equivalent years of relevant work experience in lieu of a degree \nMinimum of two (2) years of experience in benefits and claims system configuration, quality assurance, auditing, business analysis, or healthcare operations \nPrior experience in a healthcare organization/setting \nExperience reviewing business requirements, test cases, configuration documentation, and system changes \nStrong analytical and problem-solving skills with exceptional attention to detail \nExcellent interpersonal skills, including the ability to work across the organization and interact, influence, and communicate effectively \nAbility to manage multiple priorities simultaneously in a deadline-driven environment \nProficient in Microsoft Excel, PowerPoint, Word, and Project \nStrong verbal and written communication skills\nPreferred:\nExperience with HealthRules Payor transactional system\nExperience with JIRA\nExperience with SQL queries\nExperience with Source\nExperience developing quality metrics, audit programs, and performance reporting\nNeighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.","description_format":"text","description_chars":4364,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-06T09:25:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/nhpri-org-configuration-quality-analyst","json_url":"https://alion.io/job/nhpri-org-configuration-quality-analyst.json","meta":{"generated_at":"2026-11-09T21:47:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10540,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2505995},"rest":"https://alion.io/mcp/rest/get_company?id=2505995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnhpri-org-configuration-quality-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnhpri-org-configuration-quality-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnhpri-org-configuration-quality-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nhpri-org-configuration-quality-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnhpri-org-configuration-quality-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3861057}},{"tool":"search_jobs","arguments":{"company":"nhpri.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3861057},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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