{"id":2120874,"url":"https://alion.io/job/nhs-it-support-officer","title":"IT Support Officer","company":{"id":1762054,"name":"NHS Wales","domain":"nhs.wales","url":"https://alion.io/company/nhs-wales","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Asaph, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28819,"max":31626,"currency":"GBP","period":"year","gross":null,"usd_annual":41797},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T14:24:20Z","employer_posted_date":null,"last_verified_at":"2026-10-02T14:24:20Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.\n The post requires a minimum of 2 days working from our Bowen Court site, the remaining days can be worked remotely within the surrounding geographical area, individual working arrangements can be agreed with the successful candidate. Please contact to discuss individual requirements.\n Flexibility and willingness to adapt to changing work demands and circumstances are essential for this role, as evening and weekend working may be required.\n\n Job description\n\n Job responsibilities\n You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.\n The post requires a minimum of 2 days working from our Bowen Court site, the remaining days can be worked remotely within the surrounding geographical area, individual working arrangements can be agreed with the successful candidate. Please contact to discuss individual requirements.\n Flexibility and willingness to adapt to changing work demands and circumstances are essential for this role, as evening and weekend working may be required.\n\n Person Specification\n\n Qualifications\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Experience\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Skills\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Person Specification\n\n Qualifications\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Experience\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Skills\n\n Essential\n\n Meets all essential criteria as per attached job description/person specification\n\n Desirable\n\n Meets all desirable criteria as per attached job description/person specification\n\n Disclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.\n\n Certificate of Sponsorship\n Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).\n\n From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).\n\n Additional information\n\n Disclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.\n\n Certificate of Sponsorship\n Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).\n\n From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).\n\n Employer details\n\n Employer name\n Betsi Cadwaladr University Health Board\n\n Address\n\n 87 Bowen Court\n\n St Asaph Business Park\n\n St Asaph\n\n LL17 0JE\n\n United Kingdom\n\n Employer's website\n\n https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)\n\n Employer details\n\n Employer name\n Betsi Cadwaladr University Health Board\n\n Address\n\n 87 Bowen Court\n\n St Asaph Business Park\n\n St Asaph\n\n LL17 0JE\n\n United Kingdom\n\n Employer's website\n\n https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)\n\n Employer contact details\n\n For questions about the job, contact:\n\n Assistant ICT Support and Performance Lead\n\n Becca Williams\n\n \n\n Details\n\n Date posted\n 02 October 2026\n\n Pay scheme\n Agenda for change\n\n Band\n\n Band 4\n\n Salary\n\n £28,819 to £31,626 a year\n\n per annum\n\n Contract\n Permanent\n\n Working pattern\n\n Full-time\n\n Reference number\n\n 050-AC200-1026\n\n Job locations\n\n 87 Bowen Court\n\n St Asaph Business Park\n\n St Asaph\n\n LL17 0JE\n\n United Kingdom","description_format":"text","description_chars":5558,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:55:09Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.757,"p_room":0.9,"age_days":10,"expected_fill_days":20,"reasons":["seen:10","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":41797,"is_top_pay":false},"html_url":"https://alion.io/job/nhs-it-support-officer","json_url":"https://alion.io/job/nhs-it-support-officer.json","meta":{"generated_at":"2026-10-13T15:41:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762054},"rest":"https://alion.io/mcp/rest/get_company?id=1762054"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnhs-it-support-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnhs-it-support-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnhs-it-support-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nhs-it-support-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnhs-it-support-officer"}]}