{"id":2766581,"url":"https://alion.io/job/nhs-professionals-it-infrastructure-engineer","title":"IT Infrastructure Engineer","company":{"id":1860229,"name":"NHS Professionals","domain":"nhsprofessionals.nhs.uk","url":"https://alion.io/company/nhsprofessionals","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hemel Hempstead, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":140000,"period":"year","method":"role_country_seniority_unknown","sample_n":188},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-16T09:13:30Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T17:19:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About The Role\nThis is an excellent opportunity for an experienced IT Systems Engineer to join us!\nThe primary responsibility of this role is to assist in supporting the organisations hybrid infrastructure across established cloud platforms and on-premises estates\nA significant portion of the role requires ownership and resolution of complex support issues covering advanced topics in a complex technical infrastructure. The successful candidate will also work on technical work stream delivery within numerous IT projects.\nThis is a Fixed Term Contract which will end 30 September 2027.\nThe role is office-based, Monday to Friday, with the option to work from either our Hemel Hempstead or Leeds office.\nKey Duties:\nProvide day-to-day operational support for cloud-hosted and on-premises server environments and networks.\nContribute to lifecycle management and drive continuous improvement of IT infrastructure.\nParticipate in change control, testing, and deployment of infrastructure services.\nTake a proactive approach to technical issues and requirements, working closely with the service delivery team.\nProvide 3rd-line IT infrastructure support to the business, ensuring technical issues are solved in a timely manner, keeping with SLA’s within the team.\nCollaborate with operational support teams and peers, with a strong focus on mentoring and knowledge sharing.\nCollaborate with NHS Professionals security team, providing technical knowledge and guidance, ensuring NHS Professionals security posture remains strong.\nEnsure the integrity of security practices within the organisation, contributing to on-going accreditation and certification.\nCreate and maintain accurate documentation in support of IT infrastructure services and processes.\nAbout The Candidate\nThe successful candidate will have:\nTechnical experience supporting and maintaining Microsoft technologies and solutions.\nEducated to A-Levels or equivalent. Any additional IT industry certifications would be desirable\nA hands-on consultative approach to working with the company’s customers and directly with senior management and technical staff.\nA strong background in collaborating with operational IT teams\nAbout Us\nIn return for your commitment, we will offer you some fantastic benefits:\nGenerous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays\nA commitment to talent management & development\nValues Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers\nPension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme\nLife Assurance\nGroup Income Protection\nWellbeing Programme\nEmployee Assistance Programme\nEmployee Engagement & discounts platform\nAbout Us:\nNHS Professionals (NHSP)run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.\nNHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as aTop Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment.\n\n Equality, Diversity & Inclusion (EDI)\nAs part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims:\n\nTo ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society\nTo proactively embed the EDI agenda, in a meaningful way, in all that it does \nTo create a psychologically safe environment in which everyone can thrive and be at their best \nTo actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme.\n\nWe particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.\n\nSkills\nEmployers - NHS, General Skills - IT, Executive Assistant - diary management, Training - Mentoring, Project Management - Change, Project Management - Relationship Management","description_format":"text","description_chars":4721,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Healthcare Staffing"],"lifecycle":[{"event":"open","at":"2026-10-17T04:13:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nhs-professionals-it-infrastructure-engineer","json_url":"https://alion.io/job/nhs-professionals-it-infrastructure-engineer.json","meta":{"generated_at":"2026-10-17T18:32:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1353,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1860229},"rest":"https://alion.io/mcp/rest/get_company?id=1860229"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnhs-professionals-it-infrastructure-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnhs-professionals-it-infrastructure-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnhs-professionals-it-infrastructure-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nhs-professionals-it-infrastructure-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnhs-professionals-it-infrastructure-engineer"}]}