{"id":3895371,"url":"https://alion.io/job/nice-benefits-specialist","title":"Benefits Specialist","company":{"id":6234,"name":"NICE","domain":"nice.com","url":"https://alion.io/company/nice","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":22,"ghost_share":0,"stale_share":0.545,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandy, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T20:29:26Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T14:14:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.\nThis role will assist the Americas’ Director of Compensation and Benefits in supporting the benefits portfolio for NiCE. The role will assist employees with their benefits issues and concerns as well as interface with our Benefits Consultants and Vendors to anticipate issues and proactively address them. This individual will play a key role in the employee experience for all regional employees.\nResponsibilities:\nMain point of contact for employee benefits questions and issues for NiCE employees. Ability to collaborate with others to find creative solutions to issues\nManage end-to-end leave of absence administration, including FMLA, ADA, state and local leave programs, parental leave, and disability claims, while serving as the primary owner for all disability and leave-related payroll processing, benefit deductions, and pay reconciliation activities\nReview NiCE’s monthly benefits invoices for accuracy to ensure the correct amounts are paid\nMaintain the New Employee Orientation (NEO) benefits presentation and present to employees as needed\nAssist in all aspects of the open enrollment process to ensure changes are communicated to the vendors and payroll department in a timely manner\nInterface with NiCE’s Accounts Payable department to ensure all billing documentation has been reviewed and provided so that payments are made promptly\nProactively provide input and make recommendations for new programs and ways to improve existing\nMaintain knowledge and understanding of federal and state regulations, ensuring compliance of programs and practices\nAssist in reviewing proposals from vendors to ensure top-notch benefits programs while maintaining a cost efficient\nInterface with Payroll team to ensure correct employee deductions for all benefits, and collaborate to resolve any issues\nMust Have:\n5+ years’ experience in benefits administration, preferably in the high-tech employer space\nDemonstrate knowledge and understanding of principles and practices of benefits and regulatory and compliance issues on the Federal and State level.\nAbility to empathize and partner with employees to assist them with getting all potential value from the NiCE benefits portfolio.\nProven ability to effectively communicate and influence at all levels of the employee benefits process.\n“Hands on” with strong attention to detail\nStrong project management skills\nHigh energy, proactive, passionate\nExperience with ADP Vantage is a plus\nA bachelor's degree in human resources, education or similar field or equivalent. \n About NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. 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