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Location
Remote/Hybrid (Pune, India)
Seniority
Junior · 2+ years exp
Overview
Company
Impact
Profile match
NICE is an Israeli software company founded in 1986 that sells customer engagement and financial crime software to large enterprises. Its CXone platform runs contact centre operations in the cloud, covering routing, workforce management, quality monitoring, conversational analytics and increasingly autonomous agents that handle interactions without a human, while a separate division supplies anti-money-laundering, fraud detection and trade surveillance systems to financial institutions. Headquartered in Ra'anana and listed on both Nasdaq and the Tel Aviv exchange, it holds a leading share of the cloud contact centre market.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Within Actimize, the AI and Analytics Team  is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

 How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us - you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

Have you got what it takes?

  • Participate in the design and implementation of major shared infrastructure components to improve the availability and scalability of our services
  • Implement & Improve CI CD infrastructure and practices
  • Partner with engineering teams to ensure customer success
  • Build tooling and automation to support and increase the accessibility of our platform with the goal of increasing the velocity of our product engineering teams
  • Implement/Improve system monitoring, alerting & observability
  • Build & maintain high available systems
  • Pitching ideas & continuous innovating, taking team & project to next level
  • Drive regular communication to senior management that includes roadmaps, progress reports, risks and change requests
  • Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools.

Qualifications:

  • Bachelor’s degree in computer science/relevant course
  • 2-4 years of experience working in DevOps role for AWS
  • Strong proficiency in creating and managing the CICD infrastructure using Jenkins and Terraform
  • Automation for the build and deployment pipelines which support deploying infrastructure in multiple regions of AWS
  • Strong communication and organizational skills
  • In depth and hands-on experience working with AWS
  • Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and Artifactory

Must have Skills:

  • Extensive exposure to DevOps practices & tools especially using Terraform and Jenkins
  • Good understanding of software development best practices from appropriate testing paradigms to effective peer code reviews and resilient architectures
  • Hands-on experience with Infrastructure as Jenkins Code and CI/CD technologies
  • In depth and hands-on experience working with AWS, with good understanding of AWS networking
  • Experience with large complex data ecosystems and data quality and lifecycle issues
  • Problem-solving, troubleshooting and bug fixing skills
  • Experience working on a Scrum Team in an Agile delivery environment
  • Candidate must have displayed proactiveness and ownership.
  • Must have delivered the applications which are performant, resilient and efficient from cost and operations perspective
  • Good understanding of Cloud Security & Cloud Costing
  • Prior experience with SaaS, PaaS and IaC development is preferred.

Technical Skills:

Must Have:

  • Infra automation Tools: Terraform, Basics of ansible
  • CI CD: Jenkins
  • Cloud Platform: AWS
  • Version Control Systems: GitHub
  • Programming: Python, Unix Shell Script, Powershell
  • Networking: VPCs, Routing, DNS, Transit Gateways, Load Balancers
  • Containers: Kubernetes, Docker
  • Operating System: Linux and Windows

Nice to have:

  • Container: Helm
  • Experience: Multi-region deployment on AWS
  • Experience: Cost Optimization on AWS

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:11745

Reporting into: GROUP MANAGER

Role Type: INDIVIDUAL CONTRIBUTOR

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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