{"id":54400,"url":"https://alion.io/job/nice-lead-software-engineer-playvox-cx","title":"Lead Software Engineer (Fullstack), CX","company":{"id":6234,"name":"NICE","domain":"nice.com","url":"https://alion.io/company/nice","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":24,"ghost_share":0,"stale_share":0.458,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":225000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1965},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Clean Architecture","optional":false},{"name":"Node JS","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Vue.js","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-06-04T12:24:52Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-17T11:16:27Z","board_verified":true,"closed_at":null,"days_open":135,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":134},"description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.\nSo, what’s the role all about?\n We are looking for a Lead Software Engineer to take technical ownership of a key product domain and lead a small, autonomous squad to deliver meaningful outcomes.\nYou’ll operate in a high-growth, autonomous environment where speed, ownership, and technical excellence go hand-in-hand. This is a hands-on individual contributor role for a seasoned engineer who leads through expertise, collaboration, and initiative rather than formal management.\nYou’ll be trusted to make key architectural decisions, guide delivery, and build systems that are scalable, reliable, and secure - all while fostering a strong engineering culture focused on accountability and results.\nHow will you make an impact? \nDrive end-to-end technical delivery within your squad - from design to deployment and ongoing optimisation.\nTake full ownership of your product area, ensuring high performance, reliability, and scalability.\nNavigate ambiguity effectively, translating complex problems into actionable technical plans.\nArchitect and build robust, enterprise-grade SaaS applications leveraging modern, event-driven, and microservices-based architectures.\nCollaborate closely with product, design, and operations to deliver solutions that create real customer value.\nChampion engineering excellence through clean architecture, testing, CI/CD, observability, and secure coding practices.\nProvide technical guidance and mentorship through peer reviews, design discussions, and shared ownership.\nBe proactive and self-driven - identifying and leading improvements across systems and processes.\nHave you got what it takes? \n10+ years of hands-on software development experience with demonstrated technical leadership.\nStrong full-stack expertise with TypeScript, Node.js, and Python.\nFront-end proficiency with Vue.js and Angular.\nDeep understanding of microservices and event-driven architecture.\nStrong experience across SQL and NoSQL (e.g., MongoDB) databases.\nDeep hands-on experience with AWS services and cloud-native development.\nProven experience in application performance tuning and security best practices.\nExcellent communication and collaboration skills with a focus on outcomes and accountability.\nComfortable leading through influence and operating independently in fast-moving, evolving environments.\nWhat’s in it for you?\n Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!\n Enjoy NICE-FLEX!\n At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.\nRequisition ID: 11116\nReporting into: Group Lead, Engineering, Playvox\nRole Type: Individual Contributor \n#LI-Hybrid \n About NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. 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