{"id":1652512,"url":"https://alion.io/job/nice-office-manager-2","title":"Office Manager","company":{"id":6234,"name":"NICE","domain":"nice.com","url":"https://alion.io/company/nice","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":24,"ghost_share":0,"stale_share":0.375,"repost_share":0.042,"time_to_fill_p50_days":60,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":137},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T13:12:21Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-12T03:50:58Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.\nSo, what’s the role all about?\nNiCE, Manila is looking for an experienced and self-motivated Office Manager with solid work experience in office administration. The successful candidate should be able to do a wide range of administrative and management tasks thereby ensuring successful day-to-day Facilities operations as well as efficient coordination and management of company resources as needed.\nThe Office Manager must be comfortable discussing strategic matters and operating at a tactical level, simultaneously acting as an internal ambassador, mentor, analyst, implementer, and cost controller.\nHe/she shows sound business judgement and makes high velocity decisions to continually raise the bar for customer experience. The Office Manager works with internal and/or external partners to ensure facility(s) and/or program(s) is aligned with organizational objectives.\nHow will you make an impact? \nProvides strategic direction to facilities management team (direct reports and outsourced vendor teams) who oversee facilities operations which are operating at 24/7.\nEnsures a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.\nEnsures that the Facilities Management and Real Estate Services are performed and delivered in accordance with contracts, global and regional KPIs.\nResponsible for the management of routine maintenance, repairs, office cleaning and upkeep in line with COVID-19 safety protocols.\nCreates easy-to-follow standards, protocols, procedures (i.e. employee handbook, procedures books/guides, etc.)\nSpace management and internal moves. Ensure smooth data gathering and understanding of future demand for space.\nAct as key point of contact with cleaning company, cafeteria services and other key personnel in the multi tenanted building including security, ground floor reception, contractors and engineers.\nImplement office processes and procedures in line with NICE global policies and requirements.\nCoordinate bookings of large office meetings, trainings, catering, and office events.\nCarry out the New Starter Induction process for all new employees starting in Manila.\nIdentify and evaluate suppliers for office equipment (working closely with the Purchasing department) as due diligence.\nOccupational Health & Safety standards are fully implemented and maintained.\nManage CAPEX/OPEX budgets, variances, and ensure cost efficiency.\nTrack ESG & sustainability metrics (waste reduction, energy efficiency, green audits).\nFamiliarity with ISO 14001, health & safety, or sustainability frameworks (preferred).\nEnsure the Manila office is compliant with local statutory requirements (DOLE, Fire Safety, Building Codes).\nGenerate regular reports on facilities, electromechanical performance, vendor scorecards, and budget status.\nTechnical / Electromechanical Skills\nKnowledge of HVAC, UPS, DG sets, fire safety systems, BMS, CCTV and Access Control Systems.\nFamiliarity with Philippine building codes and statutory compliance.\nStrong vendor management and PPM scheduling experience.\nProficiency in MS Office (Excel, PowerPoint) and CAFM/workplace tools.\nCustomer Obsession & Business Partnering\nDevelop and manage strong relationships with key business stakeholders.\nCommunicate strategies for the sites with business stakeholders, whilst monitoring and translating feedback into actionable tasks.\nBe the primary point of contact for business customers.\nProperty/Portfolio Management\nMaximize the potential of the building portfolio while improving space utilization, ensuring assets are kept in good order and business needs are met.\nWork together with NICE Global Real Estate Manager to liaison with the landlord, lease relationships and sub-tenants (where applicable), lease administration team, and Transaction Managers.\nProject Management\nEnsure that the premises are properly utilized as designed and projects meet agreed upon timelines and budgets that moves/post occupancy projects are carried out efficiently and that the necessary approvals are obtained.\nOversee new building openings, expansions and significant post occupancy projects working together with the Workplace design & Construction team and vendor partners to meet project scope.\nWork together with the Transaction team on decommission strategies throughout the business and execute for responsible countries.\nReporting & Compliance\nGenerate regular reports on facilities, electromechanical performance, vendor scorecards, and budget status.\nEnsure compliance with Philippines labor, safety, and building regulations.\nSupport ISO 14001 and sustainability certifications through energy audits and waste management initiatives.\nHave you got what it takes?\nA minimum of 10-15+ years professional experience out of which 3+ years of experience should demonstrate success in managing a property and facilities organization of similar size and complexity and building/maintaining relationships with internal customers.\nExperience in administration in a global high-tech company - an advantage.\nA team player - excellent interpersonal and communication skills\nGood computer skills including MS Office (Outlook, Word, Excel, PPT)\nWhat’s in it for you?\nJoin an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!\nRequisition ID: 11805\nReporting to: Manager, Facilities, APAC\nRole Type: Manager\n About NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. 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