{"id":1952832,"url":"https://alion.io/job/nice-software-engineer-cx-6","title":"Software Engineer, CX","company":{"id":6234,"name":"NICE","domain":"nice.com","url":"https://alion.io/company/nice","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":22,"ghost_share":0,"stale_share":0.409,"repost_share":0.091,"time_to_fill_p50_days":59,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"GitHub","optional":false},{"name":"Hibernate","optional":false},{"name":"Java","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"TestNG","optional":false}],"status":"live","first_seen_at":"2026-10-06T09:56:31Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-06T22:07:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.\nSo, what’s the role all about?\nThe Software Engineer develops tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. \nHow You’ll Make an Impact\nWork as an Individual Contributor on complex Reporting based projects\nShould be able to interpret the business requirements and discuss with technical team/designers\nParticipate in technology evaluations and Proof of Concepts\nBachelors in computer science\n3+ years of hands-on experience as a Java Developer (Web & Server side using Java)\nStrong OO design and code skills\nExpertise in application development using Java, J2EE, Spring, Spring boot, Hibernate, web services standards and related technologies ( JSON, REST)\nDemonstrated experience with multi-tier web application development \nSolid understanding of relational database concepts\nExposure & hands-on experience with Agile framework & DevOps tools\nExperience with automation in unit and system level (jUnit/TestNG)\nStrong understanding of Performance Tuning and troubleshooting.\nStrong analytical and problem-Solving abilities\nExperience to write integration tests using the cucumber framework\nExcellent verbal, written communication, interpersonal, and presentation skills\nHave you got what it takes?\nPartner with AI Transformation Leads to deliver software that moves client metrics\nOperate in cockpit mode. You steer. Your agents execute. Claude Code, Codex, and others write code, run tests, open PRs, update tickets, read and prioritize your email - GitHub, Jira, calendar, all of it. You engage with these systems through your agents, not around them. And you set that standard for your team\nBreak hard engineering problems into shippable pieces and get them out the door\nMake smart trade-offs between elegant code and shipping fast\nBuild AI-powered solutions - LLMs, agents, automation.\nHands on experience with Continuous Integration/Delivery and Test-Driven Development\nDemonstrated ability to influence others, especially in sensitive or complex situations\nGreat initiative: proven ability to tackle projects with a can-do attitude\nProven experience in operating within a global environment\nComfortable with working in a complex matrix environment\nVery strong verbal and written English skills\nWhat’s in it for you?\nJoin an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!\nEnjoy NiCE-FLEX!\nAt NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere\nRequisition Number: 11804\nReporting Into: Tech Manager\nRole Type: Individual Contributor\n About NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. 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