{"id":2358721,"url":"https://alion.io/job/nidec-senior-bess-service-technician","title":"Senior BESS Service Technician","company":{"id":8724,"name":"Nidec","domain":"nidec.com","url":"https://alion.io/company/nidec","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":54,"ghost_share":0,"stale_share":0.907,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":108000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T15:23:44Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-06T05:51:22Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.\nAll for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.\nJob Summary\nNidec is the world’s leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.Founded in 1973 and headquartered in Kyoto, Japan, Nidec operates more than 300 group companies across 40+ countries, with over 100,000 employees worldwide. Rooted in Japanese craftsmanship and continuous improvement, we combine global capability with local expertise to solve complex challenges and keep the world moving.\nJob Description\nRole Overview\nThe Senior BESS Service Technician functions as the highest-level individual contributor within the Field Service Representative career path. The role independently manages complex service engagements, supports critical customer operations, and resolves non-routine service challenges. Success is demonstrated through exceptional service execution, strong customer relationships, minimized service risk, and leadership in field service best practices.\nKey Responsibilities\nSenior-Level Field Service Execution & Ownership\nIndependently lead and execute advanced, non-routine field service activities including installations, maintenance, repairs, inspections, and system support\nManage high-priority, complex, or escalated service engagements with significant customer impact\nServe as the primary on-site representative during critical service events or outages\nMake field-level decisions to balance safety, service quality, customer needs, and operational risk\nCustomer Leadership & Relationship Management\nAct as a trusted senior on-site contact for customer leadership and key stakeholders\nCommunicate service plans, findings, risks, and outcomes clearly and professionally\nManage customer expectations during complex or disruptive service situations\nProtect and strengthen long-term customer relationships through professionalism and results\nSafety, Compliance & Risk Leadership\nDemonstrate leadership in safety culture and compliance with all site, environmental, and company requirements\nIdentify and mitigate safety, quality, and procedural risks in the field Serve as an escalation point for safety or compliance issues during service execution\nSupport regulatory inspections, audits, or customer compliance reviews as needed\nDocumentation, Reporting & Systems Expertise\nEnsure accurate, detailed, and timely completion of service documentation, reports, and work orders\nVerify service records, observations, and materials usage for completeness and accuracy\nAnalyze service data and trends to identify recurring issues or improvement opportunities\nCoordination & Cross-Functional Collaboration\nCoordinate service activities involving Field Service Representatives, Engineers, Technicians, and Coordinators\nWork closely with operations, engineering, logistics, and service leadership to resolve complex issues\nSupport planning and execution of major service initiatives, outages, or enterprise customer events\nMentorship, Training & Continuous Improvement\nProvide mentoring, training, and work guidance to other Field Service employees\nReview service work for quality, accuracy, and adherence to procedures\nShare best practices, lessons learned, and service standards across the field organization\nContribute to development and refinement of service procedures and training materials\nQualifications\nEducation & Experience\nHigh school diploma or equivalent required\nAssociate degree, technical training, or equivalent experience preferred\nMinimum 7 years of progressive field service, customer service, or technical support experience, reflecting senior-level capability\nAbility and willingness to travel extensively to customer or job sites\nKnowledge, Skills & Abilities\nExpert-level knowledge of field service operations and customer support practices\nProven ability to independently manage complex, high-pressure service environments\nStrong problem-solving, decision-making, and risk-management skills\nExceptional customer-service, communication, and interpersonal skills\nHigh attention to safety, quality, and documentation accuracy\nAbility to lead, mentor, and influence others without direct authority\nStrong organizational skills and ability to manage competing priorities Demonstrated professionalism, judgment, and accountability\nAdditional Job Details\nEqual Employment Opportunity and Affirmative Action at Nidec\nNidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf\nWork Shift Schedule\nNo Soliciting\nNidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.","description_format":"text","description_chars":5999,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Motors, Drives & Motion Control"],"lifecycle":[{"event":"open","at":"2026-10-12T15:23:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.628,"p_room":0.9,"age_days":24,"expected_fill_days":46,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/nidec-senior-bess-service-technician","json_url":"https://alion.io/job/nidec-senior-bess-service-technician.json","meta":{"generated_at":"2026-11-06T08:27:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15178,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8724},"rest":"https://alion.io/mcp/rest/get_company?id=8724"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnidec-senior-bess-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnidec-senior-bess-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnidec-senior-bess-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nidec-senior-bess-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnidec-senior-bess-service-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2358721}},{"tool":"search_jobs","arguments":{"company":"nidec.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2358721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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