Senior Enterprise Platforms Professional I ( SAP FICA Collections Expert )

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Summary

We are hiring for a highly specialized SAP FICA Collections Expert to drive the optimization of our end-to-end debt collection, dunning, and credit management processes while leading the functional migration from SAP ECC to SAP S/4HANA.

In this role, you will be the core subject matter expert for high-volume collections processing, automated collections strategies, write-off management, and third-party recovery integrations. You will bridge functional collections strategy with technical execution to ensure seamless business continuity, improved cash flow, and optimized collection strategies during and after our transition to S/4HANA.

Responsibilities

1. FICA Collections Architecture & Functional Configuration

• Collections Management & Strategy: Design, configure, and optimize FICA Collections Strategies, worklists, collection steps, and rule-based assignment logic (replacing or enhancing traditional FI-CA dunning).

• Debt Recovery & Resolution: Configure installment plans, deferrals, Promises to Pay (P2P), interest calculations, security deposits, and bad debt write-off processes.

• External Collections & Legal Processing: Set up and manage interfaces for External Collection Agencies (ECA), legal action tracking, and court/dispute workflows.

• Mass Processing Optimization: Manage and tune high-volume mass runs for dunning, collection strategies, payments, clearing, and interest runs to maintain optimal system performance.

2. ECC to S/4HANA Migration & Conversion

• Collections Strategy Migration: Evaluate existing ECC dunning/collections configurations, custom rules, and RICEFW objects to transition them to S/4HANA optimized standards.

• Master Data & Case Migration: Lead the migration of open collection items, active installment plans, promises to pay, and historical collections data using SAP S/4HANA Migration Cockpit and custom routines.

• Business Partner (BP) Integration: Oversee the integration of collection attributes into the Business Partner (CVI) framework to align with S/4HANA sub-ledger standards.

• Fiori & Modernization: Transition business operations from legacy GUI transactions to S/4HANA Fiori Collections apps, analytical dashboards, and real-time operational reporting.

3. Integration, Testing & Cutover

• System Integration: Ensure seamless integration between FICA Collections and upstream/downstream solutions (e.g., SAP BRIM, CI/CC, SAP Credit Management, CRM/C4C, IS-U/IS-T, or external payment gateways).

• Testing & Cutover Execution: Author test cases, lead SIT/UAT for all collections scenarios, and execute critical cutover activities related to open dunning cases, ECA balances, and installment schedules.

• Post-Go-Live Support: Provide hypercare support, defect resolution, and performance tuning for post-migration collection runs.

• Education: Bachelor’s degree in Finance, Accounting, Computer Science, Information Systems, or equivalent experience.

• Experience: Minimum 8+ years of hands-on SAP FICA experience, with at least 4+ years strictly dedicated to FICA Collections & Dunning.

• Migration Experience: Hands-on experience in at least 1 full lifecycle SAP ECC to S/4HANA conversion (Brownfield, Greenfield, or Selective Data Transition) focusing on FICA/Collections.

• Domain Expertise: Strong functional knowledge of receivables management, bad-debt accounting, credit scoring, and high-volume sub-ledger accounting.

Key Technical & Functional Competencies

FICA Collections Core

Collections Strategies, Worklist Management, FI-CA Dunning, Installment Plans, Promises to Pay (P2P), Write-offs, Interest Calculation.

Specialized Workflows

External Collection Agency (ECA) Interfaces, Legal Collections, Security Deposits, Dispute Management integration.

S/4HANA Capabilities

Business Partner (CVI), Universal Journal (ACDOCA), S/4HANA Fiori Collections & Receivables Apps, CDS Views.

Migration Tools (Good to have)

SAP S/4HANA Migration Cockpit, SAP Readiness Check, Custom Code Remediation for Collections logic, Databricks

Technical Proficiency (Good to have)

Ability to debug ABAP, create Functional Specs for BAdIs, User Exits, Events (e.g., FICA Events 5008, 5010, etc.), and IDocs/APIs.

Preferred / Nice-to-Have Skills

• SAP Certification in S/4HANA Finance or SAP FICA.

• Experience with industry-specific FICA solutions (e.g., SAP IS-U Utilities, IS-T Telecom, IS-P Public Sector, IS-I Insurance) or SAP BRIM. CI-Convergent Invoicing

• Experience using SAP Activate Methodology.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.