{"id":1171948,"url":"https://alion.io/job/nielseniq-data-operations-associate-manager-mandarin-speaker","title":"Data Operations Associate Manager (Mandarin Speaker)","company":{"id":9378,"name":"NielsenIQ","domain":"nielseniq.com","url":"https://alion.io/company/nielseniq","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":679},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T07:04:39Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T21:40:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Lead and manage a team responsible for data processing and operational activities.\nEnsure accurate, high-quality, and timely delivery of work.\nMonitor KPIs, productivity, quality, and team performance to achieve operational targets.\nSet clear performance expectations and provide regular coaching and constructive feedback.\nIdentify process gaps and implement continuous improvement initiatives.\nTroubleshoot and resolve day-to-day operational and technical issues.\nManage workload, resources, and priorities to meet business requirements.\nCollaborate with stakeholders, project managers, and cross-functional teams.\nSupport team members' training, development, and career growth.\nDrive effective change management and support new processes or initiatives.\nPromote a collaborative, inclusive, and high-performing team culture.\nEnsure the team follows established policies, procedures, and service requirements.\n Bachelor's Degree in Statistics, Mathematics, Data Analytics, or a related field.\nExperience in people management, team leadership, or supervisory responsibilities.\nStrong analytical and problem-solving skills with excellent attention to detail.\nGood written and verbal communication skills in English and Chinese.\nStrong people and process management capabilities.\nAbility to manage, engage, and influence cross-functional teams.\nGood delegation, coaching, and performance management skills.\nStrong stakeholder management and relationship-building skills.\nClient-focused and solution-oriented mindset.\nGood presentation and communication skills.\nExperience in process improvement and change management is an advantage.\nStrong time management and prioritization skills.\nAbility to work effectively in a team-oriented environment.\nStrong understanding of end-to-end operational processes.\n Our Benefits\nFlexible working environment\nVolunteer time off\nLinkedIn Learning\nEmployee-Assistance-Program (EAP)\nNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/\nAbout NIQ\nNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.\nFor more information, visit NIQ.com\nWant to keep up with our latest updates?\nFollow us on: LinkedIn | Instagram | Twitter | Facebook\nOur commitment to Diversity, Equity, and Inclusion\nAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. 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