System Engineer

Nihilent • IT Consulting & Digital Transformation • Custom Software Development • 1 day ago
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Salary
≈ $11k – $31k per year (Estimated)
Location
Remote (India)
Experience
4+ years exp

First seen by Alion on Oct 23, 2026.

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Nihilent

Nihilent is a global consulting and IT services company that offers a range of solutions for business transformation, digital transformation, marketing, data science, and IT infrastructure modernizations.
nihilent.com • Pune • Kolkata • Chennai • Custom Software Development • IT Consulting & Digital Transformation • Est. 2000
Tech stack of Nihilent

Requirements:

  • IAM Administration: Basic experience with Google Workspace and JumpCloud user management.
  • ITSM Process Knowledge: Familiarity with the ServiceNow ITSM platform, including ticketing workflows and escalation procedures.
  • Technical Troubleshooting: Solid L1/L2 support skills (password resets, access issues, hardware/software triage/troubleshooting, ticket routing).
  • SLA Awareness / Time Management: Comfort working against P1-P4 response/resolution targets and prioritising a queue accordingly.
  • Communication: Advanced English proficiency, written and verbal.

Skills

G Suite, Google Workspace, JumpCloud, ServiceNow

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