{"id":1665788,"url":"https://alion.io/job/nike-distribution-center-operations-manager","title":"Distribution Center Operations Manager","company":{"id":1634,"name":"Nike","domain":"nike.com","url":"https://alion.io/company/nike","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":187000,"period":"year","method":"role_country_seniority_unknown","sample_n":9974},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-26T00:00:00Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-10T23:59:52Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Location- Wolf Creek Distribution Center | Atlanta GA\nShift-Multiple Shifts Available\nWHO WE ARE LOOKING FOR:\nWe are looking for an experienced, hands-on Operations Manager to help launch and stabilize the Wolf Creek Distribution Center, a brownfield 3PL operation. You will serve as a key Nike operational leader and partner closely with the 3PL management team to convert facility and process designs into safe, executable, and sustainable daily operations.\nYou will bring a servant-leadership mindset, strong operational judgment, and the ability to lead through ambiguity and change. You will build trust across Nike, the 3PL provider, and cross-functional partners while creating a positive, inclusive, and accountable culture focused on safety, service, quality, productivity, and financial performance.\nLeadership Scope\nThis role is part of the Wolf Creek DC leadership team and is expected to provide operational coverage aligned with a 24/7, four-shift model. The Operations Manager will lead through a combination of direct operational ownership, cross-functional influence, and partnership with the 3PL provider. Specific workstream, shift, and people-leadership assignments will be based on the final site operating model.\nWHAT YOU WILL WORK ON:\nStartup Design and Operational Readiness\nPartner with the 3PL provider, engineering, systems, facilities, transportation, inventory, and other stakeholders to translate detailed designs into executable operating processes.\nParticipate in process-design reviews and validate operational requirements, labor assumptions, throughput, capacity, constraints, and service expectations.\nDevelop and validate Job Instruction Sheets (JIS), standard work, operating procedures, escalation paths, and management routines across receiving, storage, picking, packing, and shipping.\nIdentify safety, quality, service, productivity, and change-management risks before launch, then drive mitigation plans to closure.\nCoordinate operational readiness activities, including staffing readiness, training validation, floor readiness, cutover planning, contingency planning, and launch criteria.\nProvide visible leadership during go-live, actively manage operational issues and escalations, and support rapid stabilization through disciplined problem solving and daily performance management.\nHelp establish a scalable four-shift operating model and consistent Nike-to-3PL alignment across a 24/7 operation.\nOperational Performance and Continuous Improvement\nAdvise and improve business processes that receive, store, process, and ship product accurately and on time while optimizing operational results.\nUse data to set SMART goals, analyze performance, identify root causes, and make decisions that improve safety, service, quality, productivity, cost, and customer experience.\nLead multiple cross-functional projects using structured project-management, Lean, and problem-solving methods.\nSimplify work, reduce errors, improve flexibility, and engage employees and partners at all levels in continuous improvement.\nDevelop and manage departmental plans and budgets, monitor performance to plan, and take action to achieve annual operating targets.\nWHO YOU WILL WORK :\n3PL Partnership and Governance\nCo-lead day-to-day operational execution with the 3PL management team while maintaining clear accountability for contractual, service, quality, safety, and financial expectations.\nDefine and reinforce roles, decision rights, communication routines, KPI reviews, escalation protocols, and issue-resolution processes between Nike and the 3PL provider.\nAssess provider performance using objective data, conduct constructive business reviews, and drive corrective actions and continuous improvement where needed.\nEnsure the 3PL management team provides consistent, high-quality leadership of associates across shifts.\nLeadership and Culture\nBuild a winning, inclusive, and collaborative culture grounded in trust, accountability, respect, and shared ownership with the 3PL partner.\nLead through influence in a partner-based model, remove obstacles, clarify priorities, and empower teams to deliver consumer- and customer-focused results.\nDevelop strong interdependent relationships across operations, systems, engineering, facilities, transportation, inventory, finance, HR, and other support functions.\nContribute to the broader DC leadership team by shaping site goals, sharing feedback, supporting cross-functional priorities, and helping other areas as needed.\nWHAT YOU BRING\nBachelor’s degree or a combination of relevant education, experience, and training.\nMinimum of 5 years of operations-management experience in a distribution or manufacturing environment. Two additional years of relevant experience may be considered in lieu of a degree.\nExperience supporting startup, facility transition, major implementation, or operational transformation.\n3PL experience working in, or leading through, a partner model to execute supply-chain business needs.\nSolid understanding of automated distribution systems and experience with WMS-enabled operations.\nExperience with Manhattan WMS, SAP, Microsoft Excel, and Microsoft Word.\nWorking knowledge of Lean, Six Sigma, or other continuous-improvement methods preferred.\nDemonstrated project-management capability, including the ability to manage multiple interdependent workstreams and priorities simultaneously.\nStrong analytical, strategic-planning, decision-making, and structured problem-solving skills.\nExcellent verbal, written, listening, and presentation skills, with the ability to influence and guide partners at multiple organizational levels.\nDemonstrated ability to foster a diverse and inclusive workforce, build effective teams, and lead with a servant-leadership mindset.\nAbility to handle confidential matters professionally and operate effectively under business-driven deadlines.\nAbility to work flexible hours and shifts, including early, late, weekend, or off-shift coverage when required during testing, launch, and stabilization.\nHow Success Will Be Measured\nSafe, compliant, and operationally ready processes validated before go-live.\nSuccessful completion of UAT and end-to-end operational testing, with material defects and gaps actively managed to closure.\nClear, standardized work and training content that supports consistent execution across shifts.\nEffective Nike and 3PL governance, operating rhythms, escalation paths, and performance accountability.\nStable launch and disciplined post-go-live stabilization against agreed safety, service, quality, productivity, and financial objectives.\nA collaborative, inclusive culture that engages teams in continuous improvement 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