{"id":2913617,"url":"https://alion.io/job/nike-floor-manager-coach-bicester","title":"Floor Manager (Coach) – Bicester","company":{"id":1634,"name":"Nike","domain":"nike.com","url":"https://alion.io/company/nike","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":49,"ghost_share":0,"stale_share":0.837,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bicester, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":352},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-27T06:45:43Z","board_verified":false,"closed_at":"2026-10-27T06:45:43Z","days_open":41,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":41},"description":"Nike Bicester is looking for a Floor Manager (Coach) FULL TIME 40 HRS to join our team and provide world-class service to the consumer:\nWhat you bring:\nJoin the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.\nOur Coaches specialize in one business area but will support cross-functionally, this vacancy is for a Service Coach:\n COMMERCIAL\nLeading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards\n\nEnsuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards\n\nWorking alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store\n\nBeing responsible for monthly initiative launches\n\nUsing our reporting tools to make the best commercial decisions\n\nAchieving accurate inventory to fulfill digital orders\n\nATHLETE EXPERIENCE\nEnsuring the team is equipped to deliver the highest quality athlete experience (Purpose)\n\nLeading team Engagement on NIKE Community Ambassador activities\n\nPartnering with senior store leadership, you will oversee the hiring processes including onboarding\n\nBeing responsible for store scheduling\n\nWorking collaboratively with store team to implement & maintain a positive NIKE culture\n\nCONSUMER EXPERIENCE\nLeading by example and the delivery of our sales floor service and bring the consumer journey to life\n\nEnsuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers\n\nCompleting specific training and share completion with athlete services\n\nUsing data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership\n\nWhat you get:\nOne of the best compensation and benefits packages in the industry\n\nOpportunity for quarterly performance-based bonus\n\nA supportive team that values Diversity, Equity & Inclusion\n\nA career at a company at the forefront of the sports and fashion industry\n\nGenerous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor\n\nQualifications:\nAdvanced exposure to Retail and People Management with the demonstrated ability in leading a shop floor (or department) which creates a unique customer experience\n\nPast exposure to impacting business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management\n\nAbility to identify core areas of training and conduct in-person learning activities whilst tracking the progress of a cohort.\n\nProven ability to utilize tools for conflict resolution and employee coaching and counseling\n\nAvailability\nFlexible with scheduling and available to work Full Time retail hours which may include day, evening, weekends, and/or holidays, based on department and store/company needs\n\nApply now online\nWe are waiting for you!\n* Please note that international relocation support is not 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