{"id":3023764,"url":"https://alion.io/job/nikon-general-manager-quality-systems-governance","title":"General Manager; Quality Systems & Governance","company":{"id":50300,"name":"Nikon","domain":"nikon.com","url":"https://alion.io/company/nikon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":156000,"max":234300,"currency":"USD","period":"year","gross":null,"usd_annual":234300},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-21T15:27:29Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-11T11:11:27Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Description\nDESCRIBE ESSENTIAL FUNCTIONS OF THE JOB:\nThe General Manager, Quality Systems & Governance owns and continuously improves the Nikon Instruments Inc. Quality Management System and serves as the company-wide catalyst for clear process ownership, accountability, evidence, corrective-action closure, and operational effectiveness. The position reports directly to the President & CEO to preserve independence and carries authority to convene functions, require documented responses, issue QMS and governance findings, assign response deadlines through accountable leaders, and escalate unresolved material risks. The role combines independent QMS leadership with a limited enterprise-governance and continuous-improvement mandate. It does not assume operational ownership of the functions it reviews. Functional and Process Owners remain accountable for business decisions, control execution, performance management, and implementation of approved corrective actions.\nCompetencies\nAccountability\nGovernance & Compliance\nCommunication & Influence\nRisk Management & Internal Controls\nContinuous Improvement & Process Excellence\nStrategic Business Acumen\nCross Functional Collaboration\nStrategic Leadership\nData Analytics & Decision Making\nTime Management\nRequirements\nQuality Management System Leadership\nOwn the NII Quality Manual, QMS framework, policies, procedures, and performance-monitoring system.\nMaintain alignment with applicable Nikon requirements and quality standards, including ISO 9001:2015.\nDefine the annual QMS plan, priorities, resources, metrics, and improvement roadmap.\nEvaluate QMS effectiveness and recommend changes to the President & CEO and Management Review.\nAudit, CAPA, and Quality Risk\nDevelop and administer a risk-based internal-audit program; coordinate external, Nikon, customer, and regulatory audits and responses.\nOwn finding governance, including clear owners, due dates, evidence requirements, escalation, effectiveness review, and verified closure.\nAdminister CAPA and quality-risk processes and escalate overdue, ineffective, repeated, or materially unresolved actions.\nEnsure the role does not audit its own work: independent review of QMS-process effectiveness will be performed by qualified independent personnel, Internal Audit, or external auditors.\nDocument, Record, and Training Governance\nOwn controlled-document requirements covering authorship, approval, release, change, access, retention, periodic review, and obsolescence.\nConfirm that significant processes have current SOPs or work instructions, named owners, required records, and usable evidence.\nDefine QMS training governance and confirm departments maintain training plans, skill maps, competency records, and completion evidence.\nLead selection and improvement of document-management and eQMS workflows; strong use of SharePoint or equivalent platforms is expected.\nManagement Review and Executive Reporting\nCoordinate Management Review inputs and outputs, including audit status, CAPA, quality trends, process performance, risks, decisions, and actions.\nMaintain a concise executive dashboard of quality, governance, action aging, recurrence, and closure effectiveness.\nProvide direct, neutral escalation to the President & CEO for material quality, compliance, governance, or internal-control concerns.\nRetain auditable evidence of management oversight, decisions, action ownership, and follow-through.\nCross-Functional Process Governance\nFacilitate definition and periodic review of Process Owners, decision authority, cross-functional RACI matrices, handoffs, approvals, records, and escalation paths for significant processes.\nIdentify unclear ownership, conflicting responsibilities, missing procedures, insufficient evidence, ineffective handoffs, and excessive key-person dependency.\nRequire accountable leaders to provide documented remediation plans and monitor approved actions to verified closure.\nAct as a neutral referee on quality-system and governance design; unresolved accountability disputes are escalated to the President & CEO.\nProduct, Service, and Supplier Quality Governance\nMonitor defined development, launch, change-control, release, service-quality, and post-launch review processes for required gates, approvals, validation evidence, feedback, and lessons learned.\nCoordinate QMS requirements for workflows spanning Product & Development, Customer Success, Service, Business Planning, Sales, Operations, Legal, HR, IT, and NBIL.\nSupport supplier qualification, supplier-quality review, investigations, corrective actions, and retained evidence while purchasing and commercial decisions remain with the responsible functions.\nSupport significant product and service quality investigations without taking over technical disposition or operational execution.\nContinuous Improvement and Operational Effectiveness\nEstablish a practical continuous-improvement framework aligned with company objectives and KPIs.\nUse process mapping, data analysis, root-cause analysis, Lean, Six Sigma, Kaizen, or comparable methods when appropriate to the business need.\nMaintain a prioritized portfolio of cross-functional improvement initiatives with defined scope, owner, milestones, expected benefit, risks, and results.\nMeasure benefits realization across quality, customer experience, productivity, cost, cycle time, and risk reduction, while avoiding over-engineering.\nChange Leadership and Capability Building\nPartner with functional leaders to implement and sustain approved process changes, communication plans, and training.\nCoach Process Owners and managers in problem solving, evidence discipline, CAPA, risk-based thinking, and effective control design.\nDevelop internal auditor, QMS representative, and continuous-improvement capability across the company.\nPromote a culture in which concerns are raised early, decisions are documented, and actions remain open until effectiveness is verified.\nDecision and Escalation Authority\nApproves\nQMS procedures, document-control standards, audit plans, audit reports, CAPA-governance requirements, and quality-system reporting within approved policy.\nQMS finding classification, evidence requirements, closure criteria, and effectiveness-review conclusions.\nQMS training requirements and internal-auditor qualification criteria.\nDirects / Requires\nFunctions to identify accountable owners and provide records, evidence, responses, and remediation plans within defined timeframes.\nCross-functional review of significant quality-system, governance, handoff, or recurring process failures.\nTemporary containment or escalation when a documented quality or compliance risk requires immediate management attention, subject to executive authority and applicable policy.\nRecommends\nQuality and governance priorities, system investments, eQMS or workflow tools, resources, external support, and policy changes.\nProcess redesign and continuous-improvement initiatives based on risk, recurrence, business impact, and measurable benefit.\nANCILLARY RESPONSIBILITIES\nAll other duties as required or needed.\nPREFERRED QUALIFICATIONS:\nISO 9001 Lead Auditor, ASQ CQA, CMQ/OE, CQE, Lean Six Sigma, CIA, or comparable certification.\nWorking awareness of FDA, CE, UL, IEC, EMC, product-launch controls, and laser-safety requirements sufficient to identify the correct specialist, approval, evidence, and escalation path. Specialist expertise is not required.\nExperience in scientific instrumentation, medical technology, precision capital equipment, or another regulated or quality-intensive industry.\nKNOWLEDGE, SKILLS & ABILITIES:\nBachelor’s degree in quality, engineering, science, business, regulatory affairs, operations, or a related field; equivalent relevant experience may be considered.\nExperience implementing or significantly improving an eQMS, document-control, workflow, dashboard, or enterprise action-tracking platform\nSubstantial progressive experience in quality management systems, quality assurance, audits, CAPA, controlled documentation, or management-system improvement.\nDemonstrated business experience redesigning processes and leading cross-functional improvement in a complex organization.\nDemonstrated ability to plan audits, evaluate evidence, document findings, manage responses, and verify closure.\nExperience with process governance, internal controls, enterprise risk, policy governance, or cross-functional remediation\nStrong process-thinking and documentation discipline: ability to define owners, steps, decisions, controls, records, evidence, and escalation paths.\nStrong written and verbal communication, neutral facilitation, sound judgment, and ability to influence senior leaders across functions.\nAbility to handle sensitive audit, personnel, customer, supplier, and management information with appropriate confidentiality.\nWorking knowledge of Microsoft 365 and document/workflow platforms such as SharePoint or an equivalent system.\nSalary Description\n$156,000-$234,300","description_format":"text","description_chars":8976,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Cameras & Photography","Optics & Photonic Components"],"lifecycle":[{"event":"open","at":"2026-10-21T18:29:44Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.788,"p_room":0.75,"age_days":20,"expected_fill_days":25,"reasons":["seen:20","win:late"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":234300,"is_top_pay":true},"html_url":"https://alion.io/job/nikon-general-manager-quality-systems-governance","json_url":"https://alion.io/job/nikon-general-manager-quality-systems-governance.json","meta":{"generated_at":"2026-11-11T12:44:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22883,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50300},"rest":"https://alion.io/mcp/rest/get_company?id=50300"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnikon-general-manager-quality-systems-governance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnikon-general-manager-quality-systems-governance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnikon-general-manager-quality-systems-governance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nikon-general-manager-quality-systems-governance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnikon-general-manager-quality-systems-governance"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3023764}},{"tool":"search_jobs","arguments":{"company":"nikon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3023764},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}