{"id":3616984,"url":"https://alion.io/job/nimag-coordinateurtrice-informaticienne-en-support","title":"Coordinateur(trice) Informaticien(ne) en Support","company":{"id":2989630,"name":"Nimag","domain":"nimag.net","url":"https://alion.io/company/nimag","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lausanne, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:34:00Z","employer_posted_date":null,"last_verified_at":"2026-11-02T11:34:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Introduction \n Vous êtes passionné(e) par l'informatique, le support technique et vous aimez la planification ? Rejoignez Nimag Networks S.à r.l., une entreprise dynamique et innovante, spécialisée dans le support informatique pour les entreprises en Suisse Romande. Forts de notre propre réseau Internet et d'un Datacenter basé à Lausanne, nous recherchons un(e) Coordinateur(trice) Informaticien(ne) en Support (80 à 100%) pour renforcer notre équipe. \n\n Responsabilités \n En tant que Coordinateur(trice) Informaticien(ne) en Support, vous serez au cœur de notre activité :\n Superviser et coordonner les opérations de l'équipe de support technique.\n Planifier et superviser les projets mis en oeuvre chez les clients\n Collaborer avec les clients pour comprendre leurs besoins et proposer des solutions adaptées\n Centraliser, formaliser et veiller à l'application des méthodologies et procédures.\n Assurer avec l'équipe le support technique de niveau 1 et 2 pour nos clients\n Documenter les procédures et les solutions techniques.\n\n Qualifications \n Nous recherchons un(e) candidat(e) possédant les qualifications suivantes : \n Formation en informatique (formation supérieure, diplôme ou équivalent).\n Expérience confirmée dans le support technique informatique.\n Excellentes compétences en communication et orientation client.\n Expérience de gestion d'équipe et de gestion de projets\n Bonnes connaissances des systèmes d'exploitation Windows et MacOS.\n Bonne maîtrise des réseaux (TCP/IP, VPN, pare-feu, etc.).\n Capacité à diagnostiquer et résoudre des problèmes techniques variés.\n Maîtrise parfaite du français (oral et écrit) ; la connaissance de l'anglais et/ou de l'allemand est un atout.\n Expérience professionnelle minimum 5 ans\n\n Avantages \n En rejoignant Nimag Networks S. à r.l., vous bénéficierez de : \n Un environnement de travail stimulant et convivial.\n Une équipe aux talents et compétences élevées et multiples\n Une rémunération compétitive adaptée à vos compétences et expérience.\n Une flexibilité dans l'organisation de vos horaires de travail.\n\n Informations pour postuler \n Cette opportunité vous intéresse et vous souhaitez intégrer une entreprise où l'innovation et la dynamique sont quotidiennes ?\n\nPostulez dès maintenant en soumettant votre candidature (CV et lettre de motivation).","description_format":"text","description_chars":2309,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T16:50:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["seen:2","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/nimag-coordinateurtrice-informaticienne-en-support","json_url":"https://alion.io/job/nimag-coordinateurtrice-informaticienne-en-support.json","meta":{"generated_at":"2026-11-05T10:46:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13739,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2989630},"rest":"https://alion.io/mcp/rest/get_company?id=2989630"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnimag-coordinateurtrice-informaticienne-en-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnimag-coordinateurtrice-informaticienne-en-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnimag-coordinateurtrice-informaticienne-en-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nimag-coordinateurtrice-informaticienne-en-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnimag-coordinateurtrice-informaticienne-en-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3616984}},{"tool":"search_jobs","arguments":{"company":"nimag.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3616984},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}