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Integration Specialist

Ninja • Delivery • Online Groceries • 3 days ago
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Salary
≈ $45k – $120k per year (Estimated)
Location
In office (Riyadh)

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 19, 2026.

Overview
Company
Impact
Profile match

Ninja

Ninja is a Saudi quick-commerce app offering fast delivery of groceries, food, shopping and home services. It runs a central warehouse and dark stores and hires stock control and inventory supervisors, fresh food quality team leaders, data analysts and area managers, mostly in Riyadh and Jeddah. The company is based in Saudi Arabia.
ananinja.com • HQ: Riyadh, Saudi Arabia • Online Groceries • Delivery
Tech stack of Ninja
Backed by Endeavor, Ground Up Ventures

We are looking for an Integration Specialist to manage and support integrations between Ninja, our brands, and external partners. The role focuses on onboarding, troubleshooting, and ensuring smooth day-to-day integration operations.

Key Responsibilities

  • Manage the onboarding and activation of new and existing brands.
  • Set up, configure, test, and maintain integrations.
  • Coordinate with external partners on branch mapping, menu setup, configurations, and activation.
  • Troubleshoot integration, API, menu sync, order flow, and availability issues.
  • Monitor integration-related cancellations and identify recurring issues.
  • Handle and follow up on high-impact and key-brand issues until resolution.
  • Maintain accurate records and share recurring issues and improvement opportunities.

Requirements

  • 2+ years of experience in Integration, Technical Operations, Technical Support, Partner Operations, or a similar role.
  • Good understanding of APIs and third-party integrations.
  • Experience troubleshooting technical and integration-related issues.
  • Experience working with external partners and cross-functional teams.
  • Experience in E-commerce, Food Tech, Delivery, SaaS, or a similar industry is a plus.
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