{"id":4017310,"url":"https://alion.io/job/ninja-senior-it-operation-specialist","title":"Senior IT Operation Specialist","company":{"id":669198,"name":"Ninja","domain":"ananinja.com","url":"https://alion.io/company/ananinja","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":false},{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T13:25:32Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T18:41:00Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We looking for a Senior IT Operation Specialist to own our identity, device management, and endpoint security platforms end to end. 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You will report to the IT Manager and work closely with the Cybersecurity & Data Protection team, Store Operations, End User Support, and IT Governance.\nKey Responsibilities\nOwn and operate identity, MDM, and EDR platforms, including JumpCloud and Google Workspace IAM, device enrollment, access controls, security policies, and configuration standards\nDefine and enforce device compliance, patching, endpoint security, DLP, and configuration baselines\nIdentify non-compliant devices and drive remediation and continuous improvement\nProvide advanced troubleshooting across endpoints, identity, authentication, device management, and security tooling, coordinating with internal teams and vendors\nSupport security incident investigation and remediation related to managed platforms\nMaintain technical controls, documentation, and evidence supporting NCA ECC and PDPL compliance\nMentor junior specialists, review their work, and maintain operational procedures and technical documentation\nRequirements\n4+ years of experience in IT operations, endpoint management, IAM, or security operations\nStrong hands-on experience with MDM/UEM, identity management, and EDR platforms\nStrong knowledge of Windows and macOS administration, troubleshooting, patching, and security controls\nExperience managing IAM, SSO, MFA, access controls, and user/device lifecycle management\nWorking knowledge of DLP, endpoint security, and security incident investigation and remediation\nGood understanding of NCA ECC and PDPL requirements and their application to IT operations\nBachelor’s degree in Information Technology, Computer Science, or a related 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