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Operations & Control Tower Intern

Ninja Van • Delivery • Logistics • Microsoft Excel • 9 months ago

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Salary

≈ $6.5k – $13k per year (Estimated)

Location

In office (Subang Jaya)

Seniority

Intern

Employment

Internship

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Jan 28, 2026. Ninja Van scores C on the Alion truth index.

Overview

Company

Impact

Profile match

Ninja Van

Ninja Van is a tech-enabled logistics and express delivery company specializing in last-mile courier solutions, fulfillment, and supply chain management for e-commerce businesses. Headquartered in Singapore, the enterprise operates an extensive distribution network across key Southeast Asian markets, including Malaysia, Indonesia, the Philippines, Thailand, and Vietnam. Leveraging proprietary tracking software and automated sorting infrastructure, it connects millions of online sellers and consumers with reliable end-to-end shipping services.

ninjavan.co • HQ: Singapore • Delivery • Courier Services • Logistics • 501-1000 employees • Est. 2014

Tech stack of Ninja Van

Backed by Z Venture Capital, Burda Principal Investments, Golden Gate Ventures

Job Description

Operations Administration

 Support daily operational administrative tasks and documentation

 Maintain and update operational trackers, reports, and dashboards

 Ensure data accuracy across Google Sheets / Excel

 Assist with order processing, status updates, and exception tracking

 Support process documentation and continuous improvement initiatives

Control Tower Operations

 Monitor order flow, fulfilment, and delivery status

 Track SLA performance, missed cases, and pending breach risks

 Identify operational exceptions and escalate issues promptly

 Support daily control tower reporting and performance summaries

 Assist in coordination between operations, warehouse, and transport teams

General Support

 Perform data validation and basic analysis for reporting

 Prepare ad-hoc reports as required by the operations team

 Support audits, reconciliations, and operational reviews

 Assist with any other operational tasks assigned by the supervisor

Job Description

Currently pursuing or recently completed a Diploma / Degree in:
Business Administration
Supply Chain / Logistics
Operations Management
Information Systems / Data Analytics or related fields
Proficient in Google Sheets / Microsoft Excel
Comfortable working with data, reports, and dashboards
Strong attention to detail and ability to follow processes
Good communication and coordination skills
Willingness to learn and take ownership of tasks

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