Area Vice President, Solutions Engineering

About the Role

We’re

seeking

a sharp, trusted, and highly autonomous

Area Vice President, Solutions Engineering

to help drive

NinjaOne’s

continued growth across

the

enterprise market. This is a builder role and an opportunity to help shape how we engage complex enterprise customers across the region while developing and guiding Solutions Engineers supporting the business. You will play a key role in defining technical engagement models, scaling enterprise technical wins, and setting the standard for pre-sales excellence across

North America

. As a player and coach, you will own the strategic technical relationship with prospects, customers, and partners while partnering closely with Enterprise

Sales

to influence deal strategy and drive measurable impact. You will lead and develop a team of Solutions Engineers while

remaining

hands-on in complex opportunities, ensuring customers clearly understand the value of the

NinjaOne

platform and how it supports their IT operations at scale. You will collaborate closely with Sales Leadership, Enablement, Product, and Customer teams to ensure alignment across the technical sales motion while helping build the playbooks, tools, and repeatable processes that allow the enterprise business to scale across the region.

Location: Hybrid - Remote inAustin, TX

Travel:

~

30%, including strategic customer meetings, industry events, and internal collaboration

WhatYou’llbe Doing

• Own the full pre-sales technical experience across

  the

  enterprise

  space in North America,

  guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages

• Collaborate closely with Account Executives and Sales Leadership to drive regional growth and align technical value to customer infrastructure and operational goals

• Lead and mentor Solutions Engineers supporting the region while

  remaining

  hands-on in strategic deals, stepping into complex technical evaluations, architecture discussions, and proof-of-concept engagements where executive technical leadership is needed

• Own the technical strategy

  ,

  identifying

  repeatable technical patterns across opportunities and translating those insights into scalable pre-sales playbooks, demo standards, and enablement for the broader SE team

• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed enterprise environments

• Support the review and alignment of technical content within RFIs, and customer evaluation processes providing subject matter

  expertise

  without owning full proposal management

• Serve as a strategic voice between Sales and Product surfacing regional customer feedback

  identifying

  feature gaps and influencing roadmap direction

• Build and

  maintain

  reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model

• Represent

  NinjaOne

  at regional industry events, conferences, and customer forums

• Help shape the future of the Enterprise SE function contributing to playbooks, processes, and cross-functional alignment across t

  he

  organization

• Other duties as assigned

Technical Requirements

• Proficiency

  in Windows environments, registry services performance troubleshooting

• Familiarity with Linux and macOS systems and basic command-line troubleshooting

• Strong understanding of networking concepts including DNS VPNs firewalls and endpoint protections

• Hands-on experience with RMM tools ITSM platforms and endpoint lifecycle management

• Scripting experience in PowerShell

  ,

  JavaScript

  ,

  and or VBScript is strongly preferred

• Comfortable navigating complex IT ecosystems and integrating with existing infrastructure

• Experience with Salesforce, Jira,

  Highspot,

  or equivalent systems

About You

• 10+ years in pre-sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers

• Experience leading and developing Solutions Engineers while

  maintaining

  hands-on credibility in complex enterprise or public sector sales cycles

• Evolved from a technical background such as TAM, support, or systems engineer with practical insight into IT operations at scale across the enterprise space

• Recognized authority in a technical domain or market segment with the ability to shape technical strategy and guide complex public sector opportunities to technical close

• Strong communicator with executive presence able to tailor messaging for administrators, technical staff, and agency leadership

• Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM-adjacent platforms within the public sector

• Understands how IT teams in enterpriseenvironments evaluate,

  procure

  , and scale solutions along with insight into procurement processes and compliance considerations

• Known for high emotional intelligence, technical credibility, and a customer-first mindset

• Operates with adaptability and urgency excelling in fast-paced high-growth environments

• Bachelor’s degree preferred but not

  required

  Technical

  certifications such as CISSP, Security+, or cloud architecture are a plus

• Embodies

  NinjaOne’s

  values Curiosity, Integrity, Kindness, Humility, Builders and contributes to an environment where these values thrive

About Us

NinjaOne

unifies IT to simplify work for

nearly

40,000

customers

in 140+ countries.

The

NinjaOne

Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees

a great

technology experience at work.

NinjaOne

is obsessed with customer success and has

retained

a 98% customer satisfaction score for more than 5 years.

WhatYou’llLove

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is

NOT

eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status pr

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