{"id":2744051,"url":"https://alion.io/job/nisc-implementation-project-manager-asset-ticket-management","title":"Implementation Project Manager - Asset & Ticket Management","company":{"id":1815621,"name":"NISC","domain":"nisc.coop","url":"https://alion.io/company/nisc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cedar Rapids, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":151000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4487},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:22:36Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T07:13:50Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. \nSummary:\nNISC is looking to fill a position working with our Operations - Asset & Ticket Management products. You will be responsible for:\nImplementing the plant records and trouble ticketing applications within iVUE. Also responsible for implementing the Operations - Asset & Ticket Management applications such as our mobile solutions, scheduling tools, and open API's. \nThis position will work with the Member/customer to effectively implement the applications. This includes working as a project manager to manage project timelines, communicating with internal and external individuals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options. It also includes analyzing the data from the member/customer’s current system to ensure that it is properly converted into the NISC software.\nWork Schedule: \nHybrid (after an initial training period) from one of the office locations listed below: \nCedar Rapids, IA\nMandan, ND \nHybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed\nRequired Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose\nEssential Functions:\nProvides superior customer support to internal and external customers in all encounters.\nConduct implementation analysis\nIdentify gaps in features and functionality in software and oversee resolution\nFollows all established software implementation methodologies and procedures\nPerforms quality testing as it relates to system integration dependent on the tasks assigned\nPrepare and complete implementation documents\nUtilizes all implementation best practices and artifacts for all implementation projects.\nAssists customers in all aspects of implementation including troubleshooting, training, and on-going support.\nAbility to travel as often as necessary, generally up to 25% a year, to meet the goals and objectives of the position.\nDesired Job Experience:\n5+ years Telecom/Broadband experience\nStrong knowledge of Excel and other MS Office products\nStrong customer orientation\nExcellent research and problem-solving skills with a strong attention to detail.\nExcellent verbal and written interpersonal and communication skills.\nAbility to organize and prioritize.\nAbility to work independently, as well as in a team environment\nAbility to interact in a positive manner with internal and external contacts\nFamiliarity with Application Programming Interfaces (API)\nLeverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.\nCommitment to NISC’s Statement of Shared Values.\nWorking or educational knowledge of a Broadband and/or Telecom networks.\nDesired Education:\nHigh School diploma or equivalency required\nAssociate or Bachelor’s Degree in a Computer Science, MIS, IS, Business Administration, or technical degree preferred.\nMinimum Physical Requirements:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.\nDisclaimer:\nManagement may modify this job description by assigning or reassigning duties and responsibilities at any time.","description_format":"text","description_chars":4338,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-16T21:51:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":38,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/nisc-implementation-project-manager-asset-ticket-management","json_url":"https://alion.io/job/nisc-implementation-project-manager-asset-ticket-management.json","meta":{"generated_at":"2026-10-22T09:58:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6972,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1815621},"rest":"https://alion.io/mcp/rest/get_company?id=1815621"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnisc-implementation-project-manager-asset-ticket-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnisc-implementation-project-manager-asset-ticket-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnisc-implementation-project-manager-asset-ticket-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nisc-implementation-project-manager-asset-ticket-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnisc-implementation-project-manager-asset-ticket-management"}]}