{"id":2989642,"url":"https://alion.io/job/nishcom-kundenservice-mitarbeiterin","title":"Kundenservice-Mitarbeiter:in","company":{"id":4416105,"name":"Nishcom","domain":"nishcom.ch","url":"https://alion.io/company/nishcom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Langenthal, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T09:28:45Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-12T04:47:55Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Deine Aufgaben\nHast du Lust, der freundliche Kopf und die helfende Hand für unsere Kundinnen und Kunden zu sein? Bei uns dreht sich alles um Leidenschaft für Spezialsortimente, von Reitsport und Fischerei bis hin zu Landwirtschaft und Jagd. Wenn du gerne berätst, knifflige Fragen löst und im Team aufblühst, bist du bei uns genau richtig!\nErste Anlaufstelle & Lösungsfinder:in:Du betreust unsere Kundschaft mit Charme und Köpfchen, per Telefon oder E-Mail\n\nBegeisterung weitergeben:Du berätst mit echtem Interesse zu unseren Spezialsortimenten.\n\nRundum-Service:Ob Produktauswahl, Lieferstatus oder Reklamation, du findest für jedes Anliegen die passende Lösung.\n\nEchtes Teamwork: Du ziehst mit Logistik, Marketing und Category Management an einem Strang, denn die beste Beratung entsteht gemeinsam.\n\nDein Profil\nKommunikationsstark & empathisch:Du hast eine offene Art und denkst lösungsorientiert.\n\nSprachgewandt: Du drückst dich sehr gut auf Deutsch aus und kannst dich auch auf Französisch sehr gut verständigen.\n\nDeine Leidenschaft:Du hast ein Herz für Tiere, Natur oder Outdoor-Aktivitäten , für uns ein absoluter Volltreffer!\n\nGood to have\nItalienischkenntnisse\n\nErste Erfahrungen im Kundenservice oder E-Commerce\n\nWarum wir?\nEin leidenschaftliches Team, das dich mit offenen Armen empfängt\n\nVierbeiner im Büro? Bei uns ganz normal\n\nMöglichkeit auf einen Tag Home Office pro Woche nach Einarbeitung\n\nViel Raum für eigene Ideen & Mitgestaltung - du kannst bei uns wirklich etwas bewegen\n\nMitarbeiterrabatte auf all unseren Shops, faire Bedingungen und flache Hierarchien\n\nEin breites Aufgabenfeld, das nie langweilig wird","description_format":"text","description_chars":1627,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Farming & Agriculture","Metal Fabrication"],"lifecycle":[{"event":"open","at":"2026-10-21T09:28:45Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.735,"p_room":0.75,"age_days":22,"expected_fill_days":26,"reasons":["conf:5","win:late"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/nishcom-kundenservice-mitarbeiterin","json_url":"https://alion.io/job/nishcom-kundenservice-mitarbeiterin.json","meta":{"generated_at":"2026-11-13T08:41:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17996,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416105},"rest":"https://alion.io/mcp/rest/get_company?id=4416105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnishcom-kundenservice-mitarbeiterin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnishcom-kundenservice-mitarbeiterin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnishcom-kundenservice-mitarbeiterin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nishcom-kundenservice-mitarbeiterin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnishcom-kundenservice-mitarbeiterin"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2989642}},{"tool":"search_jobs","arguments":{"company":"nishcom.ch","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2989642},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}