{"id":4046772,"url":"https://alion.io/job/nisource-it-engineer-application-support","title":"IT Engineer – Application Support","company":{"id":1755424,"name":"NiSource","domain":"nisource.com","url":"https://alion.io/company/nisource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Columbus, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":82200,"max":123200,"currency":"USD","period":"year","gross":null,"usd_annual":123200},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":true},{"name":"ITIL","optional":true},{"name":"PowerShell","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T00:17:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"IT Engineer I - Application Support\nFull Time Perm\nShift: Hybrid - 3 days on location\nSalary: $82,200 - $123,200, plus 8% annual bonus\nLocation: Merrillville, IN or Columbus, OH\nNiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We’re more than an energy provider-we’re a team committed to innovation, inclusion, and growth. At NiSource, you’ll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.\nThe Real Time Systems Team provides operational support and innovative solutions while supporting critical utility systems. The real-time and historical data is used to support critical business operations and planning efforts. The team is responsible for the application support spread across approximately 250 servers, over 900 interfaces, and over 7 million data tags.\nThe IT Engineer 1 works under the direction of the Manager IT Applications and is responsible for driving the performance of our IT Service Providers, providing enhanced guidance for technical problem support, and responsible for ensuing proper systems documentation is reviewed, approved, and maintained. As a Systems Analyst you will also be responsible for gathering requirements, writing technical specifications, configuration, and performing testing.\nYour responsibilities may include, but are not limited to:\nPartners with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements\nParticipates in solution of designs for small to medium size capabilities, upgrades, and disaster recovery exercises, etc.\nFocuses on system stability, security, compliance\nProvide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, Process Book, and PI Vision)\nProvide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems\nProvide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations\nProvide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management\nPerform root cause analysis along with recommending and implementing preventive techniques as required\nSupport the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals\nYou must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.\nExperience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.\nMinimum Qualifications\nBachelor’s Degree or equivalent work experience\n1+ years of experience with Windows System administration, Active Directory Security, PowerShell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties\n1+ years of experience with the installation, configuration, monitoring, and performance optimization of AVEVA PI or SCADA System servers, interfaces, and user tools\n1+ years of experience as an AVEVA PI or SCADA System administrator\nTechnical knowledge of networks, firewalls, and related hardware and software\nPreferred Qualifications\nFamiliarity with applications (hosting, information management, networking, etc.)\nFamiliarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs\nExperience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications\nExperience with PI integrator for business analytics\nITIL certification\nTechnical certifications\nDisclaimer\nThe preceding description is not designed to be a complete list of all duties and responsibilities required of the position.\n#ITEngineer #SystemsEngineer #ITAnalyst #SCADA #RTS #RealTime #SystemsAnalyst #ITIL #ColumbusOH #Ohio #OH #OhioMeansJobs #SCADA #AVEVA #Indiana #ActiveDirectory\nAs a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.\nWork Authorization\nCandidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.\nWorkplace Connection\nWe value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.\nWe recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.\nVeteran Hiring & Inclusion\nNiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.\nEqual Employment Opportunity\nNiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.\nBy applying, you may also be considered for other roles that match your skills and experience.\nADA Accommodations\nIf you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at  or 1-888-640-3320\nSafety Statement\nSafety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.\nE-Verify\nNiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.\nE-Verify Poster (English and Spanish) \nRight to Work Poster (English and Spanish) \nSalary Range*:\n$82,200.00 - $123,200.00*The salary offered to a candidate isbased on several factors includingbut not limited tothecandidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.\nPosting Start Date:\n2026-11-10Posting End Date (if applicable):\nPlease note that the job posting will close on the day before the posting end date.","description_format":"text","description_chars":7324,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Military spouse friendly","Professional development","Veteran hiring program"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid"],"lifecycle":[{"event":"open","at":"2026-11-11T00:17:13Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-11T03:23:08Z"},"pay":{"stated_usd_annual":123200,"is_top_pay":true},"html_url":"https://alion.io/job/nisource-it-engineer-application-support","json_url":"https://alion.io/job/nisource-it-engineer-application-support.json","meta":{"generated_at":"2026-11-11T03:23:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2626,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755424},"rest":"https://alion.io/mcp/rest/get_company?id=1755424"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnisource-it-engineer-application-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnisource-it-engineer-application-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnisource-it-engineer-application-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nisource-it-engineer-application-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnisource-it-engineer-application-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4046772}},{"tool":"search_jobs","arguments":{"company":"nisource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4046772},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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