{"id":1961524,"url":"https://alion.io/job/nisource-shift-supervisor-electric-distribution-center","title":"Shift Supervisor - Electric Distribution Center","company":{"id":1755424,"name":"NiSource","domain":"nisource.com","url":"https://alion.io/company/nisource","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Merrillville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96600,"max":144900,"currency":"USD","period":"year","gross":null,"usd_annual":144900},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T15:40:38Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T03:02:28Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":38},"description":"Job Summary\nA Leader for Electric Operations, ESSO provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general dispatching and system switching for operational & maintenance tasks and the installation of asset improvements. They oversee the electric service territory and are expected to ensure safe, reliable, delivery of service to customers and communities. Field Leaders serve as role models for safe work practices. They also actively manage the development and training of employees to improve individual and team performance. Field Leaders are generally on call 24 hours a day to support operational activities and electric system emergencies, as necessary.\nEssential Functions\nDemonstrate Safety Leadership by promoting and assuring a safe working environment, as well as, helping to support the continued improvement of electric operations public safety. In addition, ensure all personnel perform safe work habits according to the NIPSCO’s Safety Manual.\n\nProvide leadership, direction, and performance coaching to the front-line workforce. Facilitate effective two-way communication, especially between front-line workers and the rest of the organization.\n\nServe as a consistent and regular presence in the dispatch center providing leadership, direction, and feedback to the front-line employees.\n\nActively manage the development, training, and evaluation of front-line workers to improve individual and team performance.\n\nManage and enforce the terms in the Collective Bargaining Agreement (where applicable)\n\nPromote Operational Excellence by motivating, coaching, and developing staff to meet established objectives\n\nCreate an environment in which front-line workers are actively involved in the spirit and steps of Continuous Improvement.\n\nEnsure optimal use of resources by supporting the development and driving the execution of the teams’ work plans along with proper management of Operating and Maintenance and Capital Budgets.\n\nCollaborate with and build strong working relationships with internal and external groups to coordinate work efforts.\n\nEnsures thatwork is completed according to company standards, regulations,processes,and procedures.\n\nEnsure employees effectively use tools and technology to complete their daily work.\n\nCultivate and advance a diverse and inclusive environment.\n\nConvey a leadership image that is consistent with the organization's values, demonstrating the qualities, traits, and demeanor that commands leadership respect.\n\nTroubleshoot process systems, equipment failure/concerns,or inefficiencies when they occur.\n\nRespond to emergencies within the company’s established procedures, incident command system structure, and storm recovery structure.\n\nEnsures allpersonnel trainingis up to date and compliant.\n\nMust possess valid State Driver’s License and clean drivingrecord,and clean driving record.\n\nRequired QualificationsforPosition\nHigh school diploma orequivalent.\n\n4+years of experience intheelectricutilityindustry and/or background within a related utility, and skilled trades.\n\nDemonstrated Leadership experience\n\nDemonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations\n\nStrong knowledge of on-the-job safety and compliance requirements\n\nAbility to motivate stakeholders with varying priorities to accomplish a common goal.\n\nStrong organizational and planning skills\n\nAbility to coach and develop employees\n\nDemonstrated ability to use a variety of technologies used for everyday tasks\n\nKnowledgeable of distribution and transmission line and substations (troubleshooting, maintenance, and operational activities)\n\nUnderstandingsingle line diagrams, engineering drawings, prints, and standards.\n\nPeriodically assumesthe dutiesof the department manager.\n\nAdditional hours more than 40/weekand ashift rotation4 days on 4 days off(days and nights)willbe required to meet expectations of this position\n\nReview,write and approvea properswitching orderin accordance with NIPSCOs General Orders.\n\nBasic understanding of electrical concepts and theories.\n\nResponsible for directing their teams to meet CAIDI, SAIDI, SAIFI, ETR, and other customer commitment goals.\n\nDirects field damage assessment and restoration work for electric system outages.\n\nWork closely within the following software platforms; ITOA, NMS, NIMS,Salesforce,SAP,CIS, ESO1 and GIS\n\nProvides technical support and operational data to various operating, planning, and engineering groups to assist in the planning, installation, and operation of new equipment additions to the electric system with emphasis on future operational needs, system reliability, and safe switching practices.\n\nAssigns equipment designations for electric line switches, new and existing lines, and addresses special operating conditions within these areas.\n\nMonitors current electric system operating conditions using Network Management System (NMS) and other computer data-based systems, as they become available, for abnormalities affecting or having the potential to affect safety and/or system reliability.\n\nWorks with Dispatcher -Operators and other operating groups to resolve these issues.\n\nConducts frequentcommunicationsto keep abreast of construction progress and maintains close affiliation with all field operating personnel.\n\nSupervise and provides guidance to Dispatcher-Operators, addressing and resolving routine and emergency substation and line switching, electric system restoration, and outage evaluation issues.\n\nCommunicates frequently withLeadership,Planning, Engineering, Substation, Construction, Technical Service, Local Operating personnel, and customer groups to address current and future operational and construction issues.\n\nValid driver’s license.\n\nPreferred Additional Qualifications for Position\nAssociate degree or bachelor'sdegree from an accredited institution\n\nadditional relevant certifications such as: Project Management Professional, Certified Safety Professional, Professional Engineer Certification Upon Hire The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.\n\nAs a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.\nWork Authorization\nCandidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.\nWorkplace Connection\nWe value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.\nWe recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.\nVeteran Hiring & Inclusion\nNiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.\nEqual Employment Opportunity\nNiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.\nBy applying, you may also be considered for other roles that match your skills and experience.\nADA Accommodations\nIf you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at  or 1-888-640-3320\nSafety Statement\nSafety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.\nE-Verify\nNiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.\nE-Verify Poster (English and Spanish) \nRight to Work Poster (English and Spanish) \nSalary Range*:\n$96,600.00 - $144,900.00*The salary offered to a candidate isbased on several factors includingbut not limited tothecandidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.\nPosting Start Date:\n2026-11-13Posting End Date (if applicable):\n2026-11-30Please note that the job posting will close on the day before the posting end date.","description_format":"text","description_chars":9278,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Military spouse friendly","Veteran hiring program"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","Industrial Real Estate","Power Grid"],"lifecycle":[{"event":"open","at":"2026-10-06T15:40:38Z"},{"event":"close","at":"2026-10-21T11:28:42Z"},{"event":"reopen","at":"2026-11-13T20:36:35Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.654,"p_room":0.35,"age_days":38,"expected_fill_days":19,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-14T05:58:02Z"},"pay":{"stated_usd_annual":144900,"is_top_pay":true},"html_url":"https://alion.io/job/nisource-shift-supervisor-electric-distribution-center","json_url":"https://alion.io/job/nisource-shift-supervisor-electric-distribution-center.json","meta":{"generated_at":"2026-11-14T05:58:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10107,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755424},"rest":"https://alion.io/mcp/rest/get_company?id=1755424"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnisource-shift-supervisor-electric-distribution-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnisource-shift-supervisor-electric-distribution-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnisource-shift-supervisor-electric-distribution-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nisource-shift-supervisor-electric-distribution-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnisource-shift-supervisor-electric-distribution-center"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1961524}},{"tool":"search_jobs","arguments":{"company":"nisource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1961524},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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