Senior Salesforce Architect (Hybrid)
About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
- One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
- Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
- Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
- Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
- Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.
These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
About the role
We're looking for a Senior Salesforce Architect to own the design, strategy, and governance of our quote-to-cash and revenue operations ecosystem. You'll be the technical authority across Salesforce CPQ, Chargebee, and NetSuite - designing the integrations, data flows, and platform standards that power our end-to-end revenue lifecycle. This is a senior leadership role working closely with Revenue Operations, Finance, Product, and Engineering Globally.
What you'll do
Architecture & strategy Define and document the end-to-end architecture spanning Salesforce (Sales Cloud, CPQ), Chargebee, and NetSuite. Own the technical vision for our quote-to-cash stack and ensure designs are scalable, auditable, and aligned with business growth.
CPQ & billing design Lead solution design for Salesforce CPQ - including product catalogue, pricing rules, quote templates, approval workflows, and contract lifecycle. Govern the integration between CPQ and Chargebee for subscription billing, amendments, renewals, and revenue recognition hand-offs.
NetSuite integration Architect and oversee the bi-directional integration between Salesforce/Chargebee and NetSuite, covering quoting, invoicing, provisioning, and financial reconciliation. Ensure data consistency and auditability across systems.
Integration & data Own API strategy and middleware architecture connecting Salesforce, Chargebee, and NetSuite. Lead data migration planning, master data management, and integration governance across the revenue tech stack.
Governance & standards Define and enforce development standards, code review practices, and release management across all Salesforce workstreams. Champion configuration-over-code principles and platform best practices.
Technical leadership Serve as the senior-most Salesforce authority in the organisation. Mentor developers and consultants, conduct design reviews, and guide teams through complex cross-system challenges.
Stakeholder collaboration Partner with Revenue Operations, Finance, and commercial leadership to align the platform roadmap with business priorities. Translate complex technical concepts clearly for non-technical audiences.
What you'll bring
- 8-12+ years of progressive Salesforce experience spanning development, administration, and architecture
- Deep hands-on expertise with Salesforce CPQ - product rules, pricing logic, quote-to-order, contract management, and amendments
- Experience designing and integrating with various systems including; Chargebee and Netsuite.
- Expert-level proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs
- Salesforce Certified Technical Architect (CTA) or CPQ Specialist certification - or actively working toward CTA
- Demonstrated track record delivering large-scale, multi-system revenue platform programmes in enterprise environments
Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
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