{"id":675170,"url":"https://alion.io/job/niural-ai-peo-implementation-specialist","title":"PEO Implementation Specialist","company":{"id":997,"name":"Niural AI","domain":"niural.com","url":"https://alion.io/company/niural-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":184000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":355},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-03T18:44:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T02:41:27Z","board_verified":true,"closed_at":null,"days_open":151,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":150},"description":"About Niural\nNiural is a modern global payroll platform that offers US Payroll, US PEO, Global EOR Global payroll, and Global Contractor management in a single unified platform powered by AI. Our next-gen HR and payroll platform provides a net new experience for small to large clients with its own payroll tax engine and modern payment rails. We are committed to redefining how companies operate in a new era of AI, creating truly global solutions that empower businesses to thrive in the digital economy.. We offer a collaborative, inclusive, and growth-oriented work environment.\nOverview\nWe are seeking a detail-oriented and client-focused PEO Implementation Specialist to support the onboarding and setup of new clients across Niural’s payroll, PEO, EOR, contractor, and Canada payroll\n\nThis role is focused on guiding clients through implementation, collecting required information, coordinating internal setup tasks, and ensuring clients are ready for launch.\n\nThe Implementation Specialist will work closely with Sales, Customer Success, Payroll Operations, Benefits, Tax, Global Operations, and Engineering to ensure a smooth transition from signed client to active client.\n\nThis role requires strong organization, clear communication, attention to detail, and the ability to manage multiple client implementations at once.\n\nPayroll, HRIS, PEO, EOR, or global payroll implementation experience preferred.\n\nKey Responsibilities\nOwn and manage client implementations from kickoff through go-live.\n\nServe as the primary point of contact for clients during implementation.\n\nCollect and review required onboarding information, including company details, employee data, payroll history, tax information, benefits information, contractor details, entity details, and required documents.\n\nCoordinate internal setup tasks across Payroll Operations, Benefits, Tax, Global Operations, Engineering, Customer Success, and Sales.\n\nTrack implementation milestones, deadlines, missing items, risks, and blockers.\n\nSupport payroll setup, including pay schedules, earnings, deductions, employee data, prior payroll information, and payroll history.\n\nSupport PEO onboarding tasks as applicable, including employee setup, benefits coordination, tax setup, and client readiness.\n\nSupport EOR and global payroll onboarding tasks as applicable, including employee information, salary details, country-specific requirements, and internal handoff to global operations.\n\nSupport contractor onboarding setup as needed, including contractor details, payment setup, and required compliance documentation.\n\nReview client and employee data for accuracy before launch.\n\nHelp prepare clients for first payroll, first invoice, employee onboarding, or applicable go-live milestone.\n\nCommunicate clearly with clients regarding timelines, next steps, required actions, and outstanding items.\n\nPartner with internal teams to troubleshoot onboarding issues and resolve setup gaps.\n\nDocument implementation notes, client setup details, risks, decisions, and internal handoff information.\n\nConduct or support client handoff to Customer Success after implementation is complete.\n\nHelp build and improve implementation checklists, SOPs, templates, and client onboarding resources.\n\nIdentify process gaps and recommend improvements to make implementation more accurate, scalable, and client-friendly.\n\nAssist with special projects related to onboarding, platform setup, process improvement, and client readiness as needed.\n\nAbout You\nYou’ll thrive in this role if:\nYou are highly organized and comfortable managing multiple client implementations at once.\n\nYou enjoy working with clients and helping them through a structured onboarding process.\n\nYou are detail-oriented and understand the importance of accurate setup before launch.\n\nYou communicate clearly and professionally with both clients and internal teams.\n\nYou are proactive about identifying missing information, risks, and blockers.\n\nYou can follow a process while also adapting when client needs or timelines change.\n\nYou are comfortable working cross-functionally with Payroll, Benefits, Tax, Global Operations, Engineering, Sales, and Customer Success.\n\nYou enjoy improving workflows and helping build scalable implementation processes.\n\nRequirements\nAt least 2 years of experience in implementation, onboarding, payroll, HRIS, PEO, EOR, global payroll, or client operations.\n\nStrong understanding of payroll onboarding, employee data, payroll setup, and implementation workflows.\n\nExperience working directly with clients during onboarding or implementation.\n\nAbility to manage multiple projects, deadlines, and client timelines at once.\n\nStrong attention to detail and ability to review data for accuracy.\n\nClear written and verbal communication skills.\n\nExperience working cross-functionally with internal operations, tax, benefits, engineering, sales, or customer success teams.\n\nComfortable working with payroll systems, HRIS platforms, spreadsheets, ticketing systems, or project management tools.","description_format":"text","description_chars":5033,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional 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