{"id":1960168,"url":"https://alion.io/job/nmi-people-office-coordinator","title":"People & Office Coordinator","company":{"id":4760,"name":"NMI","domain":"nmi.com","url":"https://alion.io/company/nmi","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":20000,"period":"year","method":"role_country_seniority_unknown","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false},{"name":"Gmail","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T14:41:19Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T11:39:07Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We're looking for a People & Office Coordinator to be the friendly face and organizational heartbeat of our Cape Town office. Reporting to the Manager, People Operations, you'll own the front-of-house, office management and administrative functions that keep our workplace running smoothly, and you'll play a key role in shaping a great experience for every employee and visitor who walks through our doors.\nFrom welcoming guests and managing suppliers to organizing social events and supporting new joiners, this is a varied, hands-on role for someone who loves bringing people together and takes pride in a well-run, welcoming office.\nThis is an in-office position based in our Cape Town office, working Monday to Friday, 12pm to 9pm.\nAbout NMI\nNMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future.\nHow We Work - Our Core Values\nBe a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus\nAlign, Trust & Go. We debate openly, listen carefully and challenge thoughtfully. Once we decide, we move forward together - holding ourselves accountable to our commitments, and focusing on what matters most to our customers. That alignment creates momentum.\n Raise the Bar. Good enough isn't enough. We stay curious, measure everything, stay honest about progress and keep pushing ourselves to think creatively. We drive change, again and again. And leave things better than we found them. When we raise the bar, our customers feel it too.\nWhat will I be doing?\nServe as the point person for all employee and visitor experience matters in the Cape Town office.\nFulfil the duties of Receptionist for the Cape Town office, including greeting and signing in visitors, giving office tours and arranging parking.\nMaintain office function and aesthetics, coordinating maintenance and repairs as needed.\nPurchase and manage the inventory of office supplies and equipment.\nHandle incoming and outgoing post, arrange courier collections and deliveries, and liaise with suppliers on orders and day-to-day office needs.\nCoordinate taxi transfers, including airport pickups and journeys around the city, make restaurant reservations, and secure suitable meeting spaces.\nManage the Health & Safety requirements of the office, acting as Health & Safety Officer, Fire Marshal and First Aider (training will be provided).\nArrange our regular office meals and ensure the office is well stocked with snacks and drinks.\nAct as an ambassador for NMI's culture by arranging regular social events for the Cape Town team, such as seasonal parties, office celebrations and activities (Halloween, Valentine's Day), volunteering initiatives during NMI Cares month, and well-being initiatives.\nSupport the onboarding of new joiners, including their office induction, ID verification, IT set up and provision of SWAG.\nAssist the People Team and onsite leadership with administrative tasks, projects and initiatives as requested.\nEssential Skills and Experience:\nProven front-desk, customer-facing administration or receptionist experience.\nStrong office management experience, including overseeing daily office operations, managing supplier relationships, and coordinating courier services and office maintenance to ensure an efficient, well-organised workplace.\nExcellent written and verbal communication skills, with the confidence to communicate effectively with individuals at all levels.\nHighly computer literate and proficient in MS Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Drive), with the ability to quickly pick up new, bespoke systems.\nConfident using AI tools to support research and routine tasks, with sound judgement about accuracy and confidentiality.\nStrong time-management, organization and problem-solving skills.\nProfessional, driven and proactive, with a friendly, positive, 'can-do' attitude.\nAbility to calmly juggle multiple tasks and handle occasional high-pressure situations.\nA good eye for detail and high standards for workplace presentation and cleanliness.\nAbility to handle confidential information sensitively and exercise sound judgement.\nPreferred Skills & Experience:\nExperience working with international teams across varied time zones.\nExperience in workplace Health & Safety.\nDo you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the 'Additional Info' box on our application to tell us more about your path.\nAs well as being a part of something exciting everyday, you will also receive the following benefits:\nAnnual salary of R280,000 - R315,000, dependent on experience.\nAnnual bonus scheme (dependent on company and individual performance)\n15 days holiday + 12 public holidays each year (+ 1 day after each year of service with up to a max. of 20 days)\n45-hour work week\nFamily friendly policies (Enhanced Maternity and Paternity Pay)\nA chance to develop with an allocated company training budget\nA strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.\nEmployee referral scheme with generous financial reward\nBonusly colleague reward scheme\nFun culture events (company volunteering days, seasonal parties)\nMedical Aid and Gap Cover\nWe believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.\nEqual Opportunity\nNMI is committed to inclusion and diversity and belonging. As an equal opportunity employer we encourage applicants from all backgrounds.\nWe are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.\nPlease be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.\nAttention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/","description_format":"text","description_chars":8275,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Office meals"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-06T15:00:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":8,"expected_fill_days":51,"reasons":["conf:2","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nmi-people-office-coordinator","json_url":"https://alion.io/job/nmi-people-office-coordinator.json","meta":{"generated_at":"2026-10-15T11:45:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4760},"rest":"https://alion.io/mcp/rest/get_company?id=4760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnmi-people-office-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnmi-people-office-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnmi-people-office-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nmi-people-office-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnmi-people-office-coordinator"}]}