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Associate Student Counsel

NMIMS • Education • Health Care • 4 years ago
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Location
In office (Kolkata)
Seniority
Intern · 2+ years exp

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Jun 4, 2022. NMIMS scores C on the Alion truth index.

Overview
Company
Impact
Profile match

NMIMS

NMIMS is one of the top ranked university in India for bachelor.
nmims.edu • Bengaluru • Ahmedabad • Navi Mumbai • Indore • Chandigarh • Health Care • Education • Higher Education • 1001-5000 employees
Tech stack of NMIMS

JOB DESCRIPTION

Job title:Associate Student Counsel

Department: Sales

Purpose

  • An Associate - Student Counsel is an important role within Sales team. Provide administrative support and are involved in both the pre-sale and post-sale process. Help Sales teams to be more effective; they help departments implement and execute key business strategies.

Duties & Responsibilities

  • First point of contact for all Information centres.
  • Handling walk-ins & counselling - new registrations / re-registration / re-sitting / re-admission
  • Managing the data in SFDC (Sales Force Dot Com) for all leads and account
  • Contacting leads generated in SFDC maintaining a TAT (Turn Around Time) of 30 minutes
  • Coordinating with IC’s and students for all admission related documents
  • Handling all queries of IC’s
  • Maintaining reports of all IC’s - Mumbai (13 centres)
  • Conducting training sessions for IC counsellors at regular intervals
  • Resolving all critical student cases and centre cases reported from various inter department for Mumbai

Qualification

  • Graduate

Experience

  • Minimum of 2 to 5 years of work experience as a counsellor or front desk executive.

Skills & Abilities

  • Good written and verbal communication & analytical skills
  • Active listening
  • Negotiation
  • time management
  • Knowledge of Local language
  • Knowledge of computers/office software for communication and report preparation
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