Critical Facilities Technician– Electrical

Company: Newmark (NMRK)

Job Title: Critical Facilities Technician - Electrical

Department: Facilities Operations

Reports To: Chief Engineer / Assistant Chief Engineer / Lead Engineer

Employment Type: Full-Time (Shift work / 24/7/365)

About Newmark

Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners, and developers of real estate on a local, regional, and national level. Together with London-based partner Knight Frank and independently owned offices, Newmark's 18,000 professionals operate from more than 500 offices in established and emerging property markets on six continents.

Position Overview

Critical Facilities Engineer (Electrical Focus) Performs day-to-day operations, preventive maintenance, troubleshooting, and repairs across base building and critical electrical infrastructure. This position focuses on maintaining high-reliability power generation, distribution, backup systems, and emergency power operations to maintain 100% uptime for complex, high-reliability data center or facility operations. Possesses a strong background in operating complex electrical systems, analyzing system performance, and responding swiftly to operational and emergency situations in critical environments.

Essential Duties & Responsibilities

Critical Operations & System Maintenance

• System Monitoring & Operation: Perform tests, rounds and data analysis to ensure optimal functioning of critical operations for the facility, including but not limited to Chilled water systems, electrical distribution systems, building automation systems, and monitoring systems around the plant.
• Building Automation Systems (BMS): Monitor and perform operations via site computerized Building Automation Systems (BMS) to verify proper operating parameters, make approved adjustments, manage alarms, perform manual overrides, or switch to backup systems as necessary.
• Preventive & Corrective Maintenance: Perform scheduled preventive maintenance (PMs)-including filters, belts, lubrication, and mechanical checkups-using Computerized Maintenance Management Systems (CMMS) / work order software.
• Incident Response & RCA: Lead emergency response efforts during power outages, equipment faults, or utility anomalies. Conduct thorough Root Cause Analysis (RCA) and implement long-term corrective actions.
• Operational Documentation: Write, review, and execute Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) for critical work.
• Safety & Compliance: Enforce safety standards, including Arc Flash safety, Lockout/Tagout (LOTO) protocols, NFPA 70E compliance, and local codes.
• Vendor & Contractor Coordination: Coordinate with outside contractors, vendors, and specialists for specialized repairs, ensuring proper approvals and keeping detailed logs of all work performed.
• Capacity & Load Management: Monitor electrical load distribution, system redundancy (N+1, 2N), power usage effectiveness (PUE), and overall capacity planning to prevent system overloads.

Position Focus: Electrical

• Troubleshoot critical electrical power distribution systems, switchgear, ATS, UPS, Batteries, RPPs, PDUs, and power supplies.
• Make approved adjustments to systems, sequences of operation, and control parameters to maintain proper equipment operation.
• Review and interpret control drawings, mechanical plans, electrical diagrams, sequences of operation, and system schematics.
• Perform preventative maintenance and functional testing of electrical systems.

• Assist with system upgrades, installations, integration projects, and commissioning of new equipment.
• Maintain organized controls documentation, drawings, backups, programming files, and equipment records.

Key Skills Best Suited for the Role

1. Technical & Engineering Hard Skills

• Power Infrastructure Systems: Deep knowledge of uninterruptible power supply (UPS) topologies (static, rotary), static transfer switches (STS), switchgear, transformers, and emergency diesel generators.
• Schematics & Single-Line Reading: Exceptional ability to interpret single-line diagrams (SLDs), electrical control schematics, and wiring diagrams instantly during emergencies.
• EPMS / SCADA / BMS: Proficiency using Electrical Power Monitoring Systems (EPMS) and Building Management Systems (BMS) to track metrics, trends, and alarms in real time.
• Electrical Safety & Code: Mastery of NFPA 70E (Standard for Electrical Safety in the Workplace), NEC (National Electrical Code), and LOTO (Lockout/Tagout) procedures to ensure zero safety incidents.

2. Operational & Process Discipline

• MOP/SOP Execution: Strict adherence to strict change-management workflows. A strong candidate never touches critical gear without an approved Method of Procedure (MOP).
• Capacity Planning: Understanding electrical phase balancing, power factor correction, and load management across redundant circuits ( N+1, 2N).
• Root Cause Analysis (RCA): Structured troubleshooting skills to determine why a fault occurred (using 5 Whys, Fishbone diagrams, etc.) rather than just resetting equipment.

3. Critical Soft Skills

• Calm Under Pressure: Ability to make sound, methodical decisions during high-stress electrical faults or equipment failures where downtime is critical.
• Clear Risk Communication: Ability to translate complex technical issues into plain language for non-technical stakeholders,management and fellow employees..
• Attention to Detail: Vigilance in detecting subtle anomalies-such as abnormal thermal readings, unusual hums, or minor voltage fluctuations-before they cause an outage.

Skills, Education, and Qualifications

Required Education & Experience

• Trade/Military school training,Electrical License, Associate degree in Electrical Technology, or equivalent.

Certifications & Licensures

• Journeyman or Master Electrician License (Highly Preferred).
• NFPA 70E Certification / OSHA 10/30 (Preferred).
• Certified Data Center Professional (CDCP) or similar (A Plus).
• 3-5+ years of hands-on operational experience in a critical environment (Data Centers, Hospitals, Financial Trading Hubs, or Telecom Central Offices).
• Demonstrated ability to read and comprehend complicated blueprints, electrical schematics, mechanical drawings, and technical specifications. Deep understanding of single-line diagrams, electrical power distribution, backup generators, parallel gear, and control systems.

Work Environment & Physical Demands

• Ability to work in shift patterns, including nights, weekends, and holiday coverage, 24/7/365
• Ability to lift up to 50 lbs, work in loud environments (with PPE), and navigate mechanical/electrical rooms safely.

Benefits and Perks

• Parental Leave: Industry-leading Parental Leave Policy (up to 16 weeks). •Healthcare: Comprehensive, generous health coverage options.
• Family Support: Bright Horizons back-up child/family care program. •Time Off: Generous Paid Time Off (PTO) package.
• Growth & Education: Tuition reimbursement programs and referral incentives. •Networking: Opportunities to connect across a global real estate platform.

(Benefits and perks listed may vary depending on the nature of employment and specific job location).

Equal Opportunity Employer

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.