{"id":1650652,"url":"https://alion.io/job/nmrk-it-operations-engineer","title":"IT Operations Engineer","company":{"id":1824102,"name":"Newmark","domain":"nmrk.com","url":"https://alion.io/company/nmrk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":27,"ghost_share":0,"stale_share":0.704,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-18T18:27:15Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-10T23:17:37Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Core Responsibilities:\nProactive Technology Management:Monitor and maintain systems to prevent disruptions. Anticipate technology needs and implement solutions before issues arise.\n\nRapid Issue Resolution:Diagnose and resolve complex technical problems across hardware, software, and connectivity with minimal downtime.\n\nConfidentiality & Security:Ensure strict adherence to data privacy and security protocols when handling sensitive information.\n\nPersonalized Technology Consulting:Advise executives on emerging technologies, upgrades, and optimizations tailored to their workflows and preferences.\n\nDisaster Recovery & Continuity:Participate in planning and execution of business continuity and disaster recovery strategies for executive systems.\n\nDocumentation & Training:Maintain clear documentation of configurations and processes. Provide discreet training and guidance to VVIPs as needed.\n\nTechnical Expertise Required:\nAdvanced knowledge of Microsoft ecosystems (Windows Server, Exchange, O365).\nProficiency in mobile device management (iOS, Android) and remote access technologies.\nStrong understanding of networking, voice systems, and security protocols.\nExperience with backup solutions, anti-virus/anti-spam tools, and performance tuning.\nOther duties may be assigned.\nKey Attributes:\nExceptional communication and interpersonal skills.\nAbility to work under pressure with urgency and precision.\nHigh level of discretion and professionalism.\nStrong problem-solving and analytical skills.\nStandard business hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.\nExtended coverage: two days per week, 11:00 a.m. to 7:00 p.m., as assigned, to support executive leadership outside standard hours.\nWork Schedule:\nStandard business hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.\nExtended coverage: two days per week, 11:00 a.m. to 7:00 p.m., as assigned, to support executive leadership outside standard hours.\nSalary Range:\nThe expected base salary for this position ranges from $65,000 to $75,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).\nWorking Conditions: Normal working conditions with the absence of disagreeable elements.\nNote: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.\nNewmark is an Equal Opportunity/Affirmative Action employer. 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