{"id":1650782,"url":"https://alion.io/job/nmrk-senior-technical-program-manager-core-crm-platform","title":"Senior Technical Program Manager – Core CRM Platform","company":{"id":1824102,"name":"Newmark","domain":"nmrk.com","url":"https://alion.io/company/nmrk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":122000,"max_usd":223000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1982},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-07-22T13:52:57Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-07T22:45:24Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"At Newmark, we are a leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Our mission is to make it easier to lease, buy or sell properties in the retail, office, multifamily, industrial, student housing or hospitality sectors, our team is equipped to guide clients through the real estate process and more rewarding for everyone.\nBuilding your career? Build it better at Newmark. Join us and help change the world of real estate.\nThe Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You’ll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.\nYour work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You’ll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams.\nThis role is ideal for someone who enjoys transformative platform product management, clarifying the essential capabilities, simplifying the ecosystem, and shaping the CRM as a connection point that enables great sales experiences. You will help position the CRM platform as a catalyst for better planning, execution, and decision making across the organization.\n Platform Product Ownership & Strategy\nOwn the vision, outcomes, and roadmap for the Core CRM Platform that underpins sales execution across retail and foodservice teams\nDefine the most important platform problems to solve, balancing stability, scalability, and flexibility\nEstablish clear success metrics tied to platform reliability, data quality, adoption, and downstream experience enablement\nBuild new pathways to utilize the CRM to drive new sales experiences\nDiscovery & Delivery\nLead discovery through system analysis, partner input, data review, and experimentation to identify the highest-leverage platform improvements\nTranslate insight into a clear, prioritized roadmap and well-defined product requirements\nPartner closely with engineering to deliver platform capabilities that are robust, extensible, and aligned to long-term architecture goals\nUse performance data and feedback to guide iteration, reduce friction, and improve platform health over time\nPlatform Enablement & Integration\nImprove the architecture, data flows, and integrations that power the sales experience\nStrengthen data quality, consistency, and accessibility across systems\nDefine a configuration model that supports different sales motions and teams without introducing unnecessary complexity\nEnsure the platform enables downstream product teams to build high-quality sales experiences efficiently\nCollaboration & Influence\nAlign with sales, engineering, data, and adjacent product teams on priorities, dependencies, and shared outcomes\nCommunicate platform trade-offs and decisions with clarity, especially where stability, speed, and flexibility must be balanced\nContribute to a culture of learning, accountability, and continuous improvement within the product organization\n Key Qualifications\n8+ years in program or product management or related fields (engineering, design, data, research)\nEducation: Bachelor’s degree or equivalent practical experience\nDemonstrated success shaping and shipping digital products that meet user needs and deliver business impact\nProficiency in modern discovery and delivery practices\nStrong analytical thinking, with comfort using data and experimentation in decision making\nClear, compelling communication across technical and non-technical audiences\nAbility to balance multiple priorities and make thoughtful trade-offs in complex environments\nPreferred Qualifications\nExperience building or managing platform products that serve multiple teams or business units\nFamiliarity with CRM systems or customer-data platforms (any technology stack)\nExposure to integration design, data modeling, or workflow orchestration\nSkills\nProduct Thinking - Connects user needs, business context, and technology into clear direction.\nCustomer Insight - Builds deep understanding of behaviors and workflows; translates insight into opportunities.\nAnalytical Judgment - Defines success metrics, uses data to focus the team, and applies experimentation to validate decisions.\nInfluence & Communication - Brings clarity to ambiguity and guides alignment across teams.\nExecution Excellence - Balances long-term direction with near-term delivery; ensures quality, speed, and reliability.\nLearning Mindset - Adapts to new information; embraces iteration and continuous improvement.\nCollaborative Leadership - Builds strong partnerships with engineering, design, data, and operations; fosters inclusive teamwork.Agile Methodology, Application Development, Business Processes, Business Value Creation, Change Management, Influencing, Microsoft Azure, Microsoft Office, Negotiation, Process Improvement Plans, Risk Mitigation Strategies, Software Development, Software Development Life Cycle (SDLC), Strategic IT, Vendor Management, Waterfall Model","description_format":"text","description_chars":5430,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-02T00:14:48Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.47,"p_room":0.36,"age_days":76,"expected_fill_days":39,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/nmrk-senior-technical-program-manager-core-crm-platform","json_url":"https://alion.io/job/nmrk-senior-technical-program-manager-core-crm-platform.json","meta":{"generated_at":"2026-10-08T01:09:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2007,"day_limit":5000,"remaining_today":2993,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824102},"rest":"https://alion.io/mcp/rest/get_company?id=1824102"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnmrk-senior-technical-program-manager-core-crm-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnmrk-senior-technical-program-manager-core-crm-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnmrk-senior-technical-program-manager-core-crm-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nmrk-senior-technical-program-manager-core-crm-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnmrk-senior-technical-program-manager-core-crm-platform"}]}