Junior Operations Lead (Transport)

Responsibilities

• Direct all transportation activities
• Develop and manage relationships with clients
• Provide valuable and forward-thinking process to continually improve service performance
• Develop policies and procedures for the company
• Monitor the general operations of staff to make sure that their operations are within the guidelines, safety measures, government orders, and administrative policies
• Develop and implement plans that will lead to improvement in company profit
• Work closely with the Logistics Supervisor and the Drivers
• Recruit, train, and coach competent transportation staff
• Manage the negotiation of vendor contracts and other purchases
• Monitor and reduce business costs
• Oversee all activities of the team to ensure the monthly and annual targets are achieved
• Conduct monthly reviews for the transportation team
• Review and verify monthly salaries for the team
• Make recommendations for the acquisition of new equipment or the replacement of old ones
• Take charge of investigations that look into customer complaints with regard to general service delivery
• Prepare and present weekly update and report on the status of the business to a Director and Board of Directors quarterly
• Prepare a realistic annual budget and business plan for the company

Requirements and Qualifications

• Bachelor’s Degree in Business Administration or related courses
• A deep understanding of operations and marketing principles
• Good Analytical Skill
• Must be thorough, motivated, enthusiastic, ambitious, and confident
• A positive attitude and great Negotiation skills
• Excellent written and verbal communication skills,
• Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Minimum typing speed of 40WPM