Junior SW QA

NILightpath

Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

Software (SWA) comprises the definition, specification, and allocation of requirements from different sources utilising knowledge of systems engineering processes (specification & architecture). Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers specification, design, implementation, and unit testing of Software (e.g. device drivers, microcode, hardware-related software & firmware) according to the requirements and architecture defined in the systems engineering process. Covers establishment and maintenance of Software Configuration Management (SCM) practices into software development projects, continuously building and integrating infrastructure tools and systems.

• Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.
• Analyses factual information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.
• Supports transfer of concepts for professional direction of own organisational unit into actionable measures.
• Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.
• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
• Plans technical requirements from customers’ needs.
• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

specialised or broader knowledge of theory and principles within a professional discipline. Typically 1-2 years directly related experience and a graduate equivalent degree.