{"id":2563920,"url":"https://alion.io/job/nokia-sr-applied-rd-engineer","title":"Sr. Applied R&D Engineer","company":{"id":17345,"name":"Nokia","domain":"nokia.com","url":"https://alion.io/company/nokia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":64,"ghost_share":0.031,"stale_share":0.172,"repost_share":0.078,"time_to_fill_p50_days":4,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":109000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":418},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":false},{"name":"KVM","optional":false},{"name":"Linux","optional":false},{"name":"MPLS","optional":false},{"name":"OpenStack","optional":false},{"name":"Python","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-14T20:27:10Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T05:15:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As an NI IP TEC Engineer, you will be a key technical contributor, responsible for gaining in-depth knowledge of supported products and representing them confidently. This role offers an exciting opportunity to work closely with various teams, including R&D, Product Management, and Customer Account Teams, to ensure the successful implementation and performance of our products. Your expertise will be instrumental in troubleshooting complex issues and providing innovative solutions.\n Serve as the technical interface and liaison between regional TACs, Customer Account Teams, and internal teams like R&D and Product Management.\nTroubleshoot and resolve intricate product installation and performance issues, utilizing both established methods and creative problem-solving techniques.\nMaintain detailed documentation of problem status, resolutions, and system reliability findings, ensuring accurate record-keeping.\nStay abreast of new product features and releases through ongoing collaboration and engagement with R&D and Product Management teams.\nSupport various initiatives, including test/evaluations, NPIs, and network architecture projects, contributing to the development of internal/external tools and conducting customer workshops.\nLead and coordinate customer upgrade programs, creating technical notes and field alerts, and providing global 24/7 emergency support as needed.\nDeliver beta product knowledge and collaborate with regional centers to develop release workshops, ensuring a smooth transition for internal teams.\nTravel up to 10% annually to attend meetings, conferences, or customer sites, representing Nokia Canada Inc. and fostering strong customer relationships.\nContribute to the continuous improvement of our products and services, providing valuable feedback and insights to the R&D team.\n Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or equivalent professional experience in a related field.\nExcellent verbal and written communication skills, with the ability to effectively drive customer calls and provide clear technical explanations.\nStrong analytical skills and hands-on experience in troubleshooting software or network problems, demonstrating a systematic approach to problem-solving.\nWorking knowledge of TCP/IP routing protocols, IP/MPLS protocols, L2/L3 EVPNs, and Spine/Leaf data center architecture, ensuring a solid understanding of networking fundamentals.\nCertifications such as SRC, CCNA/CCNP, and/or JNCIA/JNCIS are preferred, showcasing a commitment to professional development and expertise.\nPrior experience with Nokia products (e.g., 7750SR, 7250 IXR, VSR, SRLINUX, FSS/EDA) is an asset, providing a head start in understanding our product portfolio.\nExperience with a scripting language, such as XML or Python, is advantageous, enabling efficient automation and customization of solutions.\nFamiliarity with Cloud solutions (Linux, KVM, OpenStack, Kubernetes) is desirable, as it aligns with the company's focus on cloud-based technologies.\nPrevious Nokia intern or co-op experience is a plus, offering valuable insights into our company culture and 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