{"id":3516759,"url":"https://alion.io/job/nomura-client-service-manager-2","title":"Client Service Manager","company":{"id":43759,"name":"Nomura","domain":"nomura.com","url":"https://alion.io/company/nomura","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":73},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T10:38:35Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T04:09:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Client Services Manager\nCorporate Title: Associate\nDivision: International Wealth Management\nLocation: Singapore\nLicensed Role: Yes\nNomura Overview \nNomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.\nDriven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. For further information about Nomura, visit www.nomura.com\nDepartment Overview\nNomura's International Wealth Management department offers unparalleled financial services and solutions to high-net-worth individuals and families globally. Our dedicated team of experts provides personalized advice and tailored strategies to help clients achieve their financial goals and preserve their wealth. With a comprehensive range of investment products and a commitment to exceptional client service, we are proud to be a trusted partner in navigating the complexities of the global financial landscape.\nRole Description\nThe Client Services Managerwill play a crucial role in delivering exceptional service to our high-net-worth clients across various global markets. This position requires a deep understanding of wealth management products and services, along with strong interpersonal skills to foster and maintain client relationships.\nResponsibilities\nProvide fundamental support in all aspects of client service, client relationship building and account maintenance to assist the business activities of Relationship Managers \nRespond to client inquiries on account documentation, account activity, statement information, securities transfers, general private banking product and/or service information\nLiaison with Clients, Business Supports and Service Providers to ensure timely transaction processing and service delivery of clients’ requirements\nAssist in client on/off boarding pre-checks/processes and all account reviews\nEnsure the operational processes are performed in compliance with the bank's policy and regulatory requirements\nReceive, execute and report order for equities, foreign exchange, structured and fixed-income products in a timely and accurate manner\nProvide secretarial and administrative support\nHandle logistics for business trips and meetings\nAny other job duties which the supervisor may delegate from time to time\nRequirements\nDegree from a University in Finance or Business\nMinimum 5 years’ experience as client services or relationship management within wealth management or private banking\nPossess Client Advisor Competency Standards (CACS) papers 1 and 2\nMinimum 5 experience with investment products, financial planning, and wealth management principles \nExcellent communication and interpersonal skills, with a client-centric approach\nMeticulous and ability to multi-task\nOrganised team player with good understanding of financial products and services\nNomura Competencies\nExplore Insights & Vision:Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.\nMaking Strategic Decisions:Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.\nInspire Entrepreneurship in People:Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.\nElevate Organizational Capability:Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. \nInclusion:Respect DEI, foster a culture of psychological safety in the workplace and cultivate a \"Risk Culture\" (Challenge, Escalate and Respect).\nDiversity Statement\nNomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.\nDISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.\nNomura is an Equal Opportunity Employer","description_format":"text","description_chars":4700,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-30T10:38:35Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/nomura-client-service-manager-2","json_url":"https://alion.io/job/nomura-client-service-manager-2.json","meta":{"generated_at":"2026-11-03T10:37:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43759},"rest":"https://alion.io/mcp/rest/get_company?id=43759"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnomura-client-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnomura-client-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnomura-client-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nomura-client-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnomura-client-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3516759}},{"tool":"search_jobs","arguments":{"company":"nomura.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3516759},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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