{"id":2600077,"url":"https://alion.io/job/nomura-sr-infrastructure-operations-services-4","title":"Sr. Infrastructure Operations & Services","company":{"id":43759,"name":"Nomura","domain":"nomura.com","url":"https://alion.io/company/nomura","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-26T05:57:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":53},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-26T02:35:45Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Overview:\nNomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com\nNomura Services India, (Powai) supports Nomura’s businesses around the world. Powai’ s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating Nomura’s global operations and are an integral part of Nomura’s global expansion plans. The Powai operation is a critical part of the platform to support the growth of Nomura’s global business.\n1.1Endpoint Management\nDesign, implement and support Microsoft Intune capabilities, including Autopilot, Windows Update for Business (WUfB), Endpoint Analytics, Configuration Policies, Compliance Policies and Azure AD Join.\nEngineer and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM) services, including Operating System Deployment (OSD), Application Packaging, Software Distribution, Patching, Inventory and Reporting.\nSupport SCCM to Intune migration activities across complex enterprise environments.\nDesign and implement application provisioning and management solutions across on-premises, cloud-managed and hybrid endpoints.\nDeliver evergreen platform management for Windows 11 and Microsoft 365.\nManage Windows feature update deployment activities.\nSupport operating system lifecycle management and release management activities.\nSupport the strategic evolution of endpoint management capabilities through the adoption of modern management technologies.\nEnsure endpoint management services remain secure, scalable, resilient and operationally supportable.\nDevelop deployment approaches, migration plans and operational transition activities.\n1.2Endpoint Provisioning & Device Management\nDesign and manage standard workstation builds.\nDeliver cloud-native and hybrid endpoint provisioning models.\nSupport enterprise workstation standards.\nMaintain and support traditional deployment and imaging methodologies.\n1.3Endpoint Hardware Management\nManage BIOS, firmware and driver deployment across enterprise hardware platforms.\nMaintain hardware standards and deployment baselines.\nSupport enterprise device management tooling across Dell, Lenovo and HP platforms.\n1.4Endpoint Security\nConfigure and support endpoint security controls, including Microsoft Defender, Attack Surface Reduction (ASR), Endpoint Detection and Response (EDR), Security Baselines and Policies.\nImplement and manage BitLocker encryption policies and recovery processes.\nSupport disk encryption governance and compliance controls.\n1.5Automation, Reporting & Analytics\nUtilise PowerShell, VBScript, Microsoft Graph API and SCCM WMI for automation and operational efficiency.\nDevelop reporting across Intune, SCCM and SQL Reporting Services.\nSupport Power BI reporting where required.\nInstall, configure and troubleshoot SQL Server and SQL Reporting Services.\n1.6Operational Support\nProvide 3rd level support for endpoint management services.\nSupport root cause investigations for major incidents affecting endpoint services.\nContribute to service improvements through incident trend analysis and corrective actions.\n1.7Documentation & Vendor Management\nCreate and maintain High-Level Designs (HLD), Low-Level Designs (LLD), implementation documentation and operational procedures.\nInteract with vendor support organisations for escalation management and drive issues through to resolution.\nSupport vendor escalation processes for complex endpoint platform issues.\nAnalyse business requests and provide solutions to meet requirements.\nNomura Leadership Behaviours\nExplore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.\nMaking Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.\nInspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.\nElevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.\n Inclusion: Respect DEI, foster a culture of inclusion and psychological safety in the workplace and cultivate a \"Risk Culture\" (Challenge, Escalate and Respect).\n Equal Opportunity Employer:\nNomura is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, career’s responsibilities, sexual orientation, gender identity, race, color, national or ethnic origins, religious belief, disability or age. 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