{"id":2845088,"url":"https://alion.io/job/nomura-sr-support-analyst-2","title":"Sr. Support Analyst","company":{"id":43759,"name":"Nomura","domain":"nomura.com","url":"https://alion.io/company/nomura","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":34000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Docker","optional":false},{"name":"ITIL","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-19T10:43:08Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T18:58:46Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Nomura Overview:\nNomura is a financial services group with an integrated global network. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking), and Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.\nNomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations across four international regions.\nAt Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.\nDivisional Overview:\nThe Wholesale Production Services team collaborates with Risk & Capital IT to develop and maintain software solutions that support the Risk Management division. Our operations span globally across EMEA, the United States, Japan, Asia-Pacific (excluding Japan) and emerging markets including India, Brazil and China.\nOur portfolio encompasses a comprehensive range of risk products and models, including Value at Risk (VaR), Stress Testing Scenarios, Fundamental Review of the Trading Book (FRTB), Inventory management, Comprehensive Risk Measure (CRM) models, Risk Limits, Credit Exposure calculations, Stress Testing frameworks and back-testing validation systems.\nBusiness Overview:\nThe India Risk Production Services team serves as a vital component of our global technology network, which operates across the United States, United Kingdom, Tokyo, Singapore, Hong Kong, India, and China. Through strategic partnerships with regional teams, we deliver comprehensive technology support to Risk business units worldwide, executing priorities outlined in the Global Book of Work. Our team provides specialized support for critical business functions, with particular focus on Market Risk and Credit Risk systems infrastructure.\nWhat We Offer:\nWe support employee wellbeing by ensuring a sense of purpose and belonging. \nWe offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey. \nOur bespoke benefits support employees and their family’s holistic wellbeing and are inclusive of diverse identities and family structures.\nRole & Responsibilities:\nProduction Support & Risk Operations: Oversee production support for mission-critical risk applications and facilitate daily regulatory sign-off processes for the risk management function\nData Processing & Integration: Manage daily batch processing operations and coordinate upstream/downstream data feed integrations\nInfrastructure Management: Lead disaster recovery planning and capacity management initiatives\nProcess Optimization: Drive automation initiatives, implement monitoring and alerting systems, and maintain operational excellence\nTeam Leadership: Provide team management, facilitate knowledge transfer, and oversee onboarding and training programs for new team members\nService Management: Coordinate release management activities and handle change, incident, and problem management processes\nStakeholder Engagement: Maintain effective business communication and collaborate closely with Level 3 support teams\nGlobal Operations: Manage global follow-the-sun rotation schedules and ensure seamless handover processes across time zones\nMandatory Skill Set :\nBanking and capital market functional knowledge\nDatabase, Autosys, SNOW, Unix, Shell scripting, Python, AWS, Microservices, Containers\nDesired Skill Set :\nWorking experience in Investment banking\nWorking experience of supporting applications in Risk domain\nDatabase MSSQL, Oracle, Unix Shell Scripting, Python and automation 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